PDA

View Full Version : Monitor Issue, Need HELP!


breathemetal
01-26-08, 02:02 PM
My Dell 24'' just freaked out.

I have this REALLY annoying black line that goes all the way across the screen. It starts at about an inch off the bottom.

WTF?!

What should I do?

breathemetal
01-26-08, 02:38 PM
bump! this is urgent!

Harnagel
01-26-08, 06:37 PM
I would first make sure it's the monitor and not the video card. Have you tried plugging the monitor into another source? OR plugging a different monitor into your video card?

If it is the monitor, is it still under warranty?

breathemetal
01-27-08, 01:08 PM
Well its the monitor for sure.

I called Dell's return specialists number and i was shocked at how good they are!
Their customer service is top notch.

I should be getting my new monitor in a day or two here, then I just ship this one back =]

Harnagel
01-27-08, 02:34 PM
Yeah, I've heard great things about dell's support. Fortunately I've haven't had to use it yet.

Glad everything worked out for you :)

stncttr908
01-27-08, 03:54 PM
Cross-shipping is the best way to deal with failures IMO. A recent experience would be our dealings with EA's shoddy Rock Band guitars. Had a new one within one or two business days.