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SLippe
02-13-08, 08:20 PM
Okay, this is my first dealing with BFG and their RMA process. So far, so good. What has been some of your experiences with BFG's RMA? Also, it seems kind of quick, which I'm happy for and so will be my daughter, but almost too quick, ya know? Is this normal turn-around time for them? I also wonder what they'll send back? I RMA'd a 6800 GT OC AGP card.

BFG RMA Status

Stage 1: Your full RMA number is XXXXXXXXX
Stage 2: Your RMA was received in the BFG Warehouse on 2008-02-12 10:24:35
Stage 3: Your RMA was processed in the BFG Warehouse on 2008-02-13 08:54:27 and has already shipped.


The new card (whatever it may be) will be here Friday.

bob saget
02-13-08, 08:27 PM
nice :thumbsup:

Shamrock
02-13-08, 09:32 PM
When I had my BFG 5900XT It wen about the same way. I just to give a brief description of why I was RMA'ing. Went smooth.

jcrox
02-13-08, 10:19 PM
When I sent in my 6800GT, they sent back a 7800GT :)

SLippe
02-13-08, 11:47 PM
When I sent in my 6800GT, they sent back a 7800GT :)
Yeah, that's what I'm hoping happens here. Only a 7800GS, since it was AGP. My daughter wouldn't know the difference, but I'd be stoked for her! LOL

Roliath
02-14-08, 12:13 AM
Update this thread with what happens, when I had to RMA to bfg, they were amazingly fast and prompt with getting it done.

SLippe
02-14-08, 12:21 AM
Update this thread with what happens, when I had to RMA to bfg, they were amazingly fast and prompt with getting it done.
Will do! :thumbsup: I'll update it on Friday when I find out what they sent back.

t3hl33td4rg0n
02-14-08, 03:50 AM
I personally love BFG's cards. I pay the premium for the better quality and higher clocks... and of course the lifetime warranty.

SLippe
02-15-08, 02:38 PM
It's here!

And guess what they sent back? That's right! A brand new...

7800 GS OC (http://www.bfgtech.com/bfgr78256gsoc.aspx)

It looks exactly like this;
http://img263.imageshack.us/img263/4452/7800gsfrontvd5.jpg

Whoohoo! (nana2) Now to install it. Like I said before, my daughter won't know the difference, but man, I'm excited for her! :D I'm very impressed with the BFG and their RMA department. :thumbsup:

CDE_1246
02-15-08, 10:58 PM
Definitely like my Abit experience.........

Roliath
02-15-08, 11:17 PM
It's Here

Dude that's badass...
you sent in a 6800 and got back an 7800?
Kick Ass!

TheBigOne
02-15-08, 11:46 PM
BFG is very good with there RMA and sent the card back within the same week they received it.

SLippe
02-15-08, 11:56 PM
BFG is very good with there RMA and sent the card back within the same week they received it.
Yeah, with this RMA, I had exactly a one week turn-around time. Friday to Friday. :thumbsup:

Working like a charm! Played CoD2 for a little bit.

StoNer
02-16-08, 01:45 PM
Oh man this thread just made my day, Im currently in the midst of RMAing my 6800GT which died randomly the other day. Im on a 5200FX craptastic backup card right now so recieving a 7800GS will make me one happy gamer!

I guess this means i have a 100% chance of getting back a 7800GS since theyre probably out of 6800GTs

Lenin
02-16-08, 07:23 PM
Good to hear all this :thumbsup:
In case something should ever happen to my card (which I really don't hope it does), I know I don't need to worry :D

LORD-eX-Bu
02-16-08, 07:44 PM
cool stuff SLippe! :D

balex99
02-17-08, 07:35 AM
Well, I have had bad experiences with BFG rma's. Two of my friends sent back bad cards. BFG was very quick to return the cards. However, cards came back bad. One friend sent the bad card back and recieved two cards back, both bad. Finally got one back that was good.

Not sure what the problem was but I will be sticking with Evga. I have had nothing but good experiences with them.

Glad you had good luck with them Slippe.

grey_1
02-17-08, 08:00 AM
Glad they did right by you SLippe, that's a great deal. I never had to rma any of my BFGs..

6800GT agp (still have it)
2 x 7800GT for SLI (Brother still using them)
8800 GTS (still good for the guy who bought it)

Cheers Bro!

StoNer
02-21-08, 02:06 PM
My RMA came through today. I was pleasantly greeted by a 7800GS just like the OP!

lol its funny, all the way up until the last second of opening the package I had this fear that I would have ended up with another 6800GT. I guess i worry too much! (nana2)