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six_storm
03-27-08, 04:39 PM
Hey guys. I need some help from those who know Exchange and Outlook. I have a client who just got a new PC and he is trying to get his Outlook connected to the exchange server via Small Business Server 2003. He can access his email via OWA (Outlook Web Access) and his cell phone, but Outlook always gives this error:

"The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this transaction."

People in the same office can connect via Outlook, but he can't. His settings are correct via his Outlook accounts and his domain account on the server has the same permissions/credentials as everyone else too. Can anybody help?

glObalist
03-28-08, 03:42 AM
Make sure it's set like this in E-mail accounts settings - more settings:

http://www.itworks.sk/pics/exchange.jpg

six_storm
03-28-08, 06:19 AM
Make sure it's set like this in E-mail accounts settings - more settings:

http://www.itworks.sk/pics/exchange.jpg

Yup it's going through the LAN and it is set like that.