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View Full Version : Sony Recalls VAIO TZ Due to Overheating Risk


Heinz68
09-04-08, 05:01 PM
Sony voluntarily recalls the VAIO TZ notebook. In case somebody owns any here is the notice..
Dear Valued Sony VAIO Customer,

Sony (http://esupport.sony.com/US/perl/news-item.pl?template_id=1&news_id=272) takes pride in the quality of its products. Recently, we became aware of a potential issue affecting the following notebook PC models:

* VGN-TZ100 series
* VGN-TZ200 series
* VGN-TZ300 series
* VGN-TZ2000 series


The issue involves a small number of units which may overheat due to a wiring problem. Sony has initiated a voluntary program to perform a free inspection and, if necessary, a repair to ensure these units meet our high quality standards.

To find out if your VAIO notebook is one of the affected units, please visit this link: http://esupport.sony.com/fixmypc. You will be prompted to input your product code and serial number located on the bottom of the notebook. It will be checked automatically against the range of affected units. If you find that your PC is one of the affected models, follow the instructions on the website and make arrangements for an inspection. You may also call our VAIO TZ customer hotline at 1-888-526-6219 to determine whether your notebook computer is affected by this issue and whether service is required.

At no charge, Sony will provide an inspection and, if necessary, on-site repair at your home or office. Alternatively, you can ship your notebook to our service center.

The satisfaction of our customers is our number one concern, and we will work diligently to ensure that your VAIO notebook is in top working order. We apologize for any inconvenience and appreciate your support in this matter.

Sincerely,

Mike Abary,
Senior Vice President, VAIO
Sony Electronics Inc.

einstein_314
09-04-08, 06:17 PM
Wow, they'll do on site repair? At home? That's pretty cool....good job sony.

1337_Like_ThaT
09-04-08, 11:03 PM
Just another example of Sony on top of their game ;)