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musman
11-30-09, 01:18 PM
Hi,

My PC will not power off. When I select "shutdown" everything shuts down as normal except it will not power off. I removed all my overclock settings and reset the BIOS to factory settings but still nothing.

I'm using DFI X58T3h6 MB, I7-920 CPU, EVGA GTX-285 video card. Check sig for complete specifications.

Any thoughts?

Thank You!

grey_1
11-30-09, 01:39 PM
uncheck everything from startup and reboot. Make sure it's not some app hanging up on you.

DiscipleDOC
11-30-09, 01:54 PM
It could be something in your BIOS as well. I would put everything back to default, and then start changing it out one by one.

Maverick123w
11-30-09, 02:21 PM
Try shutting it down in safe mode and see if you get the same thing. Also unplug unnecessary usb devices from the machine and see if it shuts off.

musman
11-30-09, 02:21 PM
Hey Gery! I will try that when i get home. I guess i should boot in Safe Mode and try that too.

DiscipleDOC, I did put everything back to factory settings, still the same issue.

Butter Bandit, I'm not really sure, my first guess would be hardware/software issue since I did put everything to factory settings and it still will not turn off.
Any YES, if I hold down the power button it will power off.

grey_1
11-30-09, 02:31 PM
Yeah, it really sounds to me like a program is hanging it up. Hope it works for you.

Albo
11-30-09, 04:00 PM
BjSTTb_siCU
tsk, tsk, tsk. General, don't you know not to yell at people

nekrosoft13
11-30-09, 05:14 PM
you still have the 7 RC?

in that case go to computer management, event viewer, applications and services logs, microsoft, windows, diagnostics-performance.

and look for stuff like this

Application of machine policy caused a slow down in the system start up process:
Name : MachinePolicyApplication
Total Time : 11774ms
Degradation Time : 3750ms
Incident Time (UTC) : ‎2009‎-‎11‎-‎26T19:35:49.640625000Z

This driver took longer to initialize, resulting in a performance degradation in the system start up process:
File Name : SRTSP
Friendly Name : Symantec AutoProtect
Version : 10.3.0.14
Total Time : 1751ms
Degradation Time : 791ms
Incident Time (UTC) : ‎2009‎-‎11‎-‎19T03:07:09.625000000Z

also in bios set ACPI power to S3 not S1

musman
11-30-09, 07:54 PM
Thank you Nekrosoft! I will try that also.

musman
12-01-09, 10:25 AM
Safe mode did not work. Now taking nekrosoft13's suggestion, i get this...

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 11/30/2009 8:24:47 AM
Event ID: 107
Task Category: Boot Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Mike-PC
Description:
Application of machine policy caused a slow down in the system start up process:
Name : MachinePolicyApplication
Total Time : 527ms
Degradation Time : 346ms
Incident Time (UTC) : ‎2009‎-‎11‎-‎30T13:22:36.624800300Z
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>107</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-11-30T13:24:47.461912100Z" />
<EventRecordID>1696</EventRecordID>
<Correlation ActivityID="{030B9920-F800-0004-49CC-CB2EC071CA01}" />
<Execution ProcessID="1380" ThreadID="3456" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Mike-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2009-11-30T13:22:36.624800300Z</Data>
<Data Name="NameLength">25</Data>
<Data Name="Name">MachinePolicyApplication</Data>
<Data Name="TotalTime">527</Data>
<Data Name="DegradationTime">346</Data>
</EventData>
</Event>


I have no I dea what to make of it lol.

nekrosoft13
12-02-09, 03:29 AM
won't hurt to try this (this is for RTM)

http://support.microsoft.com/kb/975777

get the patch here
http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=11374

nekrosoft13
12-02-09, 03:32 AM
also this

http://support.microsoft.com/kb/977307

http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=11370

musman
12-02-09, 10:09 AM
nekrosoft13, I tried both of those patches and both give me a message stating that "this patch is not applicable to my system" or something to that affect.

I really appreciate all of your guys help. I will be purchasing Window 7 in the near future, so maybe Ill just half to wait till then and hopefully that will fix the issue.

nekrosoft13
12-02-09, 01:37 PM
those patches are for RTM, you still are using RC right?

those patches also are good indication that what ever issue you might be having is OS specific since this issue can still remain in RTM version of windows.

musman
12-02-09, 02:30 PM
Yes I am still using the RC. It's not a big deal to hold down the power button, so I will just live with it for now, but ill keep looking for a fix too. Not a big deal.

Thanks again!

nV`andrew
12-02-09, 11:12 PM
Hmm when I had this probably on my Gigabyte P35 board, it died a couple months later. Hopefully that isn't the case :o

musman
12-04-09, 12:08 PM
Hmm when I had this probably on my Gigabyte P35 board, it died a couple months later. Hopefully that isn't the case :o

This maybe the case for me unfortunately... Last night my PC shut down in the correct manner but it did not this morning.