PDA

View Full Version : Problem with Microsoft Excel


BB88
12-20-09, 06:29 PM
I am running Windows 7 Professional 32-bit, with Office 2007.
I found that at least the 195.xx and 191.xx driver has a problem with Excel 2007 on my system. When I changed sheet/tab in Excel a couple times, my computer will shut downs unexpectedly. It took me so long to find that the culprit is with the nvidia driver. It doesn't have any problem if I use the Windows 7 included driver.

Greg
12-20-09, 07:51 PM
If you can write some step by step instructions to reproduce the issue, one of us will verify this and report it to nVidia. You can also try to report it yourself here http://www.nvidia.com/object/driverqualityassurance.html

BB88
12-20-09, 11:04 PM
@Greg: Thanks, I will report the problem to nvidia, but here's how I re-produced it.


Attached are the steps to reproduce the problem. It's pretty simple. I just open a new spreadsheet or any existing spreadsheet, then change from Sheet1 to Sheet2 (or other Sheets), and just keep switching sheets. After a couple switches, my computer will shut down unexpectedly without any error message.

More system information:
CPU: AMD Athlon X2 4200
Motherboard: ECS Geforce6100m-sm
Memory: OCZ Platinum Rev.2 PC2-6400 DDR2 2 x 1GB
Video: EVGA Geforce 8600GT SC
Hard Drive: Hitachi 7K1000.C 1TB
Power Supply: Ultra V-Series 500W

OS: Windows 7 Professional
Office: Microsoft Office 7 Ultimate/Enterprise with/without SP2

Driver version tried that experienced problem: 195.62, 191.07, 190.62
Driver version tried that did not experience problem: 186.18, original driver came with Windows 7

I tried the same setup with driver 195.62 on Windows Vista and there was no problem.

Greg
12-20-09, 11:26 PM
That's good BB88.
By the way, I could not repro with my machine: Win7 64, Office 2007, nV driver: 195.81 Intel Q6600, GTX 275

mobilenvidia
12-21-09, 03:59 AM
I see you are running in Compatibility mode.

Right click on the icon you use to start the app.
Now press properties
Now press Compatibility
Unclick what ever OS you are trying to be compatible with.

Give it another go.

I have no issues with Win 7 x64 and 188.22

JasonPC
12-21-09, 01:22 PM
Compatibility mode is used for loading older excel file formats I believe (.xls)

But I could not reproduce the problem either even in compatibility mode.

nekrosoft13
12-21-09, 02:18 PM
195.81 no issue here

BB88
12-21-09, 09:53 PM
JasonPC and nekrosoft13

Are you using x64 or x86?

Thanks everyone for testing for me

JasonPC
01-05-10, 05:47 PM
x64

BB88
01-05-10, 11:08 PM
Now I have installed Windows 7 x64 and the problem is gone. I believe the problem is with Windows 7 x86 only.