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View Full Version : Random BSODs: Canīt find the reason!


LeonK
11-05-10, 04:45 AM
Hello!

I hope you can help me.
Since I installed Windows 7 64bit (clean Installation), I get a bluescreen randomly.
I already tried a lot to fix the problem.. uninstalled AVG 2011, updated Bios, updated all the drivers.. and i used driver verifier. With AVG installed, the system crashed at boot. without avg, verifier runs fine and doesnīt find errors/bad drivers.

If you need, the Dumpīs are attached.
Hope you can halp me!

Thanks,
Leon

FlakMagnet
11-05-10, 09:13 AM
Hi Leon,

You could try WhoCrashed. Great utility and has helped me out a few times.

Link : http://www.resplendence.com/whocrashed

LeonK
11-05-10, 09:31 AM
First, thank you for your answer.

But WhoCrashed didnīt show me one specific driver that causes the bluescreens.
In evry dump an other one..
Log is attached.


Anything else I can do?

Bman212121
11-05-10, 10:43 AM
I'm seeing a lot of issues around ntfs.sys and an error for ata.sys.

It might be related to drive corruption. Check to see if there is a different or updated driver for your sata controller.

Might also not hurt to do a disk check for bad sectors.

Here is a link to the manufacturer's site for drivers.

http://www.asrock.com/mb/download.asp?Model=P55M Pro&o=Win764

LeonK
11-05-10, 10:46 AM
Iīve allready checked the drive with chkdsk. It found no errors.
All the drivers in the device manager are up to date..
Is there any Software to check my harddrives?

FlakMagnet
11-05-10, 10:55 AM
Hi Leon,

Looks like you have a general stability issue as the log file is showing issues with quite a few different drivers etc.

More suggestions:

1. Do you have anything overclocked? If so, try running at stock to see if that helps.

2. Check voltages are as expected by the components you have installed. e.g. make sure RAM, CPU and NB are running at correct volts. If it is a self-build machine, it's easy to miss something like this and the result could be instability.

3. Make sure the PSU is up to the job. What PSU do you have?

4. Try running some stability tests such as Memtest86 (http://www.memtest.org/) to make sure your PC is generally stable. I suggest Memtest as this does not use any SATA drives. If you have stability issues and are thrashing a hard drive, you could end up corrupting it, so better to make sure the system is generally stable first.

Hope some of that helps. Good luck!

LeonK
11-05-10, 11:01 AM
Thanks for your suggestions!

1. Nothing is overclocked
2. Iīll check voltages soon.
3. I think PSU has enough power, becouse the system allready worked with 32 bit windows 7..
4. Memtest86 was allready running about 2 hours, no errors.

Could it be Software problem?

ViN86
11-05-10, 11:19 AM
Thanks for your suggestions!

1. Nothing is overclocked
2. Iīll check voltages soon.
3. I think PSU has enough power, becouse the system allready worked with 32 bit windows 7..
4. Memtest86 was allready running about 2 hours, no errors.

Could it be Software problem?

Ok, what is the power rating of your PSU? Please give the 12V amp rating, brand, etc.

Drolfrawd
11-05-10, 11:30 AM
Try running your system without avg and cyberlink and i would carefully check your memory.

Also might be worth checking to your temperatures

nekrosoft13
11-05-10, 12:26 PM
ok, few things

1) either your windows is really corrupt, because all your crashes happen in system files
follow these instructions: http://www.howtogeek.com/howto/windows-vista/verify-the-integrity-of-windows-vista-system-files/
this will run system integrity test, will check if your system files are corrupt.

2) a lot of BSOD happen around ntfs.sys and other storage drivers, this could mean few things
a) storage controller on your motherboard is faulty
b) memory is bad, run memtest for couple hours over night
c) your hard drives could be bad
d) data cable for your drives could be bad, change cables
e) you have intel board, try going to intel.com and download intel inf drivers

3) remove roque apps that screw around with storage controllers, like deamon tools

4) if all fails, and your findings tell you that your hardware is fine, then reinstall.

frenchy2k1
11-05-10, 01:08 PM
Most advices given seconded.
Possible hardware problems causing random BSOD:
- memory: run memtest to rule this out
- PSU: *very* difficult to rule out if you do not have a handy replacement around. Try bumping most voltages a bit if your MB allows it
- HDD controller/HDD: get the latest drivers, try a low level test from your HDD manufacturer (they all have programs to test drive fitness on their website)

good luck!

LeonK
11-06-10, 04:43 AM
I think, there are corrupted files. sfc /verify only found some corrupted files (and made my pc crash again). Iīm now going to repair Windows..

Iīm going to tell you if it worked.

Leon

FlakMagnet
11-06-10, 04:56 AM
If your PC isn't working correctly, it could be that that is causing Windows to report corruption on the disc. I'm not saying the disc isn't corrupted, but whatever caused it to be corrupted could be causing it to report corruption (that made sense when I wrote it :)).

Also, if you try to fix it, it could cause more corruption.

If you have any data you want to keep, I would make sure you have it backed up, and then probably would do what nekro suggested and re-install Windows. I suggest thaat because you had 32-bit Windows working without issue and have not made any hardware changes in moving to 64-bit. Is that correct?

It doesn't take long to install Windows, and I don't think I would trust anything on my PC without a re-install. If there are corrupted files reported by Windows, you can almost guarantee there are othher corrupted files that Windows does not check (except through CHKDSK).

Go for a reinstall instead of a repair would be my advice. As they say in Aliens, "It's the only way to be sure".

FlakMagnet
11-06-10, 05:02 AM
If you do re-install Windows, make sure it works properly at every stage. After install, make sure things are working correctly before installing any updates/new drivers etc. Then install updates and check again. If you have any drivers you need to install, install those next and make sure everything still works. Then install any software you use and test it again.

If the problem in drivers/software related, you can hopefully narrow it down by moving in stages.

Good luck.

LeonK
11-06-10, 05:39 AM
Hello FlakMagnet,
I didnīt do any hardware changes. BSOD were only with x64 Windows.
Now I repaired the files with sfc /scannow (had to run in safe mode).
It said that corrupted files were found and repaired. I took a look at the log-file, but donīt know what all of this stuff means.
Now Iīll wait, If it crashes again.. If, then Iīll have to reinstall.

Bman212121
11-06-10, 01:32 PM
Iīve allready checked the drive with chkdsk. It found no errors.
All the drivers in the device manager are up to date..
Is there any Software to check my harddrives?

If it happens again you definitely should check the HDD for errors. I don't know the manufacturer of your drive, but if it's a seagate or maxtor then seatools should work for that drive:

http://www.seagate.com/www/en-us/support/downloads/seatools

If it's a Western Digital use:

http://support.wdc.com/product/download.asp?groupid=606&sid=3&lang=en

Hitachi:

http://www.hitachigst.com/support/downloads/

There should be the most common drives and the solutions to test the disks.

LeonK
11-06-10, 01:37 PM
Thanks,
I was allready running the quick scan with the WD tool (I got a Black Caviar 1 TB).
It passed without errors.
There was no BSOD for about 10 hours, but Iīm still not sure if the problem is fixed..

LeonK
11-07-10, 06:46 AM
Well, the corrupted system files didnīt fix the problem..
BUT:
I think the driver for my "Fritz Wlan Stick" could be the problem.. i uninstalled it, and use now the network driver wich came with windows.

Hardware is 100% ok.. must be any driver.. :-D
thanks for your help..

Albo
11-07-10, 06:49 AM
You're welcome. Come again soon.

LeonK
11-09-10, 11:23 AM
Hello again..

My bluescreen problem doesnīt seem to be fixed, I had some more bluescreens.
I attached 3 more dumps..

Iīm pretty shure itīs a bad driver.. but how do i find it?

HELP!

Leon

AthlonXP1800
11-15-10, 03:42 PM
Hello again..

My bluescreen problem doesnīt seem to be fixed, I had some more bluescreens.
I attached 3 more dumps..

Iīm pretty shure itīs a bad driver.. but how do i find it?

HELP!

Leon

I looked at the dump files. $R1NY6I1.dmp caused by ATI driver atikmdag.sys, Windows 7 driver ntoskrnl.exe and DirectX 10 driver dxgmms1.sys. $R0GVIAY.dmp caused by Windows 7 driver ntfs.sys and NIC driver tunnel.sys. $RVY8L0F.dmp caused by NIC driver ndis.sys and Windows 7 driver ntoskrnl.exe.

I suggest you to try update BIOS, all your device drivers and DirectX 10 to the latest version.

VIA HD Audio VT1708S driver

http://www.viaarena.com/Driver/v8700a_20100923.zip

Intel P55 chipset driver

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18494&lang=eng

Realtek RTL8111DL NIC driver

http://218.210.127.131/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

ATI Radeon driver

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx?type=2.4.1&product=2.4.1.3.37&lang=us&rev=&ostype=Windows 7 - 64-Bit Edition

DirectX 10 June 2010 update

http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d

ASrock P55M Pro BIOS

http://www.asrock.com/mb/download.asp?Model=P55M Pro&o=BIOS

LeonK
11-16-10, 07:10 AM
So now Iīm running windows with only 2gb of ram..
and had no more bsod.
But how is it possible that my ram is running at 32bit without problems, and in 64 bit it crashes all the time? Seems strange to mee. (Itīs more or less no name ram, the chips are from "Axega"..I Bough these on E-bay. )

Well now Iīll have to buy new ram. Which one would you suggest me to buy? Which brand?
Iīd like to have 8gigs (2x4, so I can upgrade to 16gb in future :-D ).
But it shouldnīt be for gaming, it has to be fail-safe :-D

AthlonXP1800
11-16-10, 12:41 PM
Stay away from generic memory, they not reliable and no good at overclocking.

I suggest you to get good brand either Kingston, Corsair, Crucial, OCZ, G-Skill or Geil. Just get the cheapest one and make sure it has heatspreaders on both side. Bought the cheapest branded 8GB DDR2 800 2x4 OCZ Gold memory for around Ģ60 2 years ago, it was great at overclock.