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ford442
05-28-04, 01:56 PM
hey -
i ordered an A350 Ultra (Leadtek's 5900 Ultra) for $319 and they sent me the non-ultra version.. :lame:
so - i'm not sure what to do.. both cards perform about the same on todays software.. they are also about as valuable i guess, considering that the non-ultra A350 is also a sought after card that is pretty hard to find.. plus this one is right here already and to get the ultra i'll bet they would make me pay the shipping and wait for days and days..
i can't seem to find many reviews where they compare the 5900 to the Ultra.. does someone here know if the Ultra is really a great amount superior to a non? i figure the 256 megs might become more valuable as software complexity progresses and i like to keep my vid cards as long as possible.. :ORDER:
so anyway - they may not even have the ultra card at all - there is no mension of more than one kind of A350 on their site..
so - i guess - don't buy from this place - especially their A350 Ultra.. -
http://shop.hdnw.com/asp/product.asp?product=1477&cat=100&ph=&keywords=&recor=&SearchFor=&PT_ID=

RobHague
05-28-04, 02:06 PM
If you ordered an Ultra, paid for it and they sent you a non-ultra then definatley send it back and demand that they sent you the right product you paid for. Not only did you pay for 256mb of RAM and get only 128mb, but you also bought superior performance through the higher clocks (which should allow for even more overclocking) and were swiftley ripped-off when they sent you that inferior card....

As its their fault they sent you the wrong item, not yours, they shouldnt charge you any P&P and if they wont collect it (some places send out a collection paid for by them) then they should compensate you for the postal charges for you to send it back to them.

Id email them/be on the phone to them and complain a little - maybe they will knock you something off a 5950 Ultra or something for the hassle :) worth a try.

On another note....
Incidentally, why did you buy the 5900 at this time in the year when all these new cards are coming out? The 6800nu is going to be less than $300! and the Radeon X800 Pro is about $299 isnt it (sorry dont live in the US so i cant comment on the prices over there exactley)?

At the risk of sounding even more biased than people already think i am why not just snag a 9800pro for about $150-£200? Same performance and a better investment due to its better PS/VS performance (well its better all round actually, but still).

However if there is another reason you went for a 5900 then just ignore me... :)

ford442
05-28-04, 02:15 PM
heh..
i like nvdia over ATI for some reason.. so i plan on stickin with them..
i am a little too impatient to wait for the 6800 non-ultra because my vid card is giving me stability problems.. - plus i had no idea that they would be under $300 when i ordered this so you know..
lol.. i am kind of bored and thinking that having this card now is worth all the money... see - what i have now is a GF 2 ti - old eh? so i wont really distinguish between a 5900 or an ultra..

saturnotaku
05-28-04, 02:16 PM
Far as the card itself goes, you definitely should contact the reseller immediately. Based on the product description and picture, you definitely should have received a 5900U. It also should be noted on your receipt/invoice that the Ultra is indeed what you ordered.

That said, the points Rob brought out for the X800 Pro ($399, by the way) and 6800 should be taken into consideration. The X800 Pro can be had now, and the 6800 should be shipping within the next couple weeks (if reports are to be believed). If those cards are out of your price range, consider the 9800 Pro as those can be had for about $200 and they offer superior performance to even the 5900 Ultra.

If you want a good interim card, consider picking up a 5900XT. That should last you until the 6800GT/Ultra cards start dropping in price.

Lfctony
05-28-04, 02:16 PM
Considering that you can get a 9800 Pro or a 5900XT for only $200, I think you should at least contact them and try and get the 5900U you ordered.

RobHague
05-28-04, 02:25 PM
Hey saturnotaku you agreed with me... :D lol

Anyway, be quick with that 5900XT purchase.
I heard, on the inquirer i belive, that NVIDIA were canning them. Yeah it was the inquirer, read about it here (http://www.theinquirer.net/?article=15170).


INDUSTRY SOURCES tell us that the Geforce FX 5900XT won't last much longer. Even there is huge demand for these extremely good cards, Nvidia feels the product's popularity is affecting its FX5700 sales badly.

So it looks like the 5700 Ultra will come back with avengence. Shame. I assume NVIDIA do have a product based off the NV40 though to replace the 5700?

saturnotaku
05-28-04, 02:27 PM
A story from the Inq I might actually believe at first read. Makes sense - the 5900XT and 5700 Ultra are the same price. The former has a 256-bit memory interface, the latter 128-bit. Which do you think most people are gonna go with? Things that make you go hmmmm.... :retard:

grimreefer
05-28-04, 02:31 PM
hey -
i ordered an A350 Ultra (Leadtek's 5900 Ultra) for $319 and they sent me the non-ultra version.. :lame:
so - i'm not sure what to do.. both cards perform about the same on todays software.. they are also about as valuable i guess, considering that the non-ultra A350 is also a sought after card that is pretty hard to find.. plus this one is right here already and to get the ultra i'll bet they would make me pay the shipping and wait for days and days..
i can't seem to find many reviews where they compare the 5900 to the Ultra.. does someone here know if the Ultra is really a great amount superior to a non? i figure the 256 megs might become more valuable as software complexity progresses and i like to keep my vid cards as long as possible.. :ORDER:
so anyway - they may not even have the ultra card at all - there is no mension of more than one kind of A350 on their site..
so - i guess - don't buy from this place - especially their A350 Ultra.. -
http://shop.hdnw.com/asp/product.asp?product=1477&cat=100&ph=&keywords=&recor=&SearchFor=&PT_ID=
i have an a350 ultra, im gonna ebay it too. flashed to 5950 bios, used for 1 month, $220

RobHague
05-28-04, 02:32 PM
@saturnotaku

Yeah, well the reason NVIDIA did it certainly made sense and actually worked. Who would buy a 9600XT over a 5900XT? Apart from only the most DIEHARD ATI fan on the tightest of budgets... :)

That said i was noticing a gap appearing on some sites, the 5900XT selling for about £150 and the 5700 Ultra selling for £105... if the 5700 Ultra made it down to £80-£90 then it might actually look good, but that would then make the 5600 and 5200 look even worse lol. It looks like NVIDIA have too many product lines and they are over-laping each other and making some of them obselete.

btw i approve of the avatar there hehe, DOA girls eh ;) :thumbsup:

Headbust
05-28-04, 03:05 PM
For $319 dollars man i would return it, Save up the extra $80 for a x800pro or 6800gt

Or for $300 get the 6800nu which will still be plenty faster than the 5900ultra you want :bash:

TheTaz
05-28-04, 03:10 PM
Yes, you got ripped off.

A 5900 NU is about $120 less. I'd call up the Retailler and either get it swapped for the right card, or get your money back / return the card... and do what Headbust said... pay an extra $80 for a X800 Pro or 6800 GT.

Taz

ford442
05-28-04, 03:19 PM
mmm... ok.. yes - i have already written two emails askin them what the deal is and if i can get a full refund etc..
it's taking them a while to get back to me.. i'll call them in the next couple days if they still don't respond.. heh.. i don't like phone calls much..

Headbust
05-28-04, 03:22 PM
its friday so i would call them today or your going to have to wait till monday, this way you can get the card shipped out tommorow.

Mind saying where you bought this card from so we all know?

Just dont go with the 5900, its a waste of money right now, if you dont wanna save the extra 80 or cant then wait till the 6800nu is out, it will still be plenty faster, and if you wanna save even more money, wait till the 6800 suppy is plentifull then you can get your 5900 probably under $200, or you can just buy a used one for about $150-$200 right now. 9800pros brand new right now are $200, selling used for $130-$150!

Headbust
05-28-04, 03:24 PM
mmm... ok.. yes - i have already written two emails askin them what the deal is and if i can get a full refund etc..
it's taking them a while to get back to me.. i'll call them in the next couple days if they still don't respond.. heh.. i don't like phone calls much..

Also!, dont ask!, tell them you want a refund!, if your weak minded and "ask" they might give you the run around, so immediatly tell them you want to know the address to return the card to.

ford442
05-28-04, 03:29 PM
well - actually they're open saturdays - they're called Hard Drives Northwest - http://shop.hdnw.com
and i don't like dealing with shipping stuff.. don't like talking to strange companies.. don't like a'waitin'...
and you see - i want the card ASAP as i am havin stability problems with my old BIOS OC'ed GF 2 ti..
so - i'm gonna wait a little while more and i'll tell you what happens with it... (bath)

Headbust
05-28-04, 03:30 PM
If your even thinking about keeping it you should see a dr.

ford442
05-28-04, 03:48 PM
:clap:

ford442
05-28-04, 04:23 PM
oh ya - the invoice says A350 ULTRA 128M.. :lame:

Ruined
05-28-04, 05:11 PM
I know its gonna be in the pain in the ass but I would call them and go for an exchange for the product promised or refund. Print out the website ad, and if they refuse threaten to challenge the charges on your credit card. You can also inform them that a FX 5900 Ultra with 128mb of RAM does not exist while you are at it. Then file a complaint with the Better Business Bureau: www.bbb.org

It's not so much that you got a card that is terribly slower than the one you thought you were getting - for the most part, where the 5900 non-ultra is going to chug, the 5900 ultra is going to chug, too; although there are exceptions. What it's really about is you got swindled. A 5900 non-ultra shouldn't cost you more than $200 max. Plus, I know I wouldn't be happy knowing I got robbed of $100+ and didn't follow up on it until I got that money back.

If you can get a refund, go for that and grab either a 5900SE/XT for $175, as it really isn't much slower than the 5900 Ultra, or wait 2 weeks or so for the 6800 non-ultra to come out.

Thats my 2 cents. :)

ford442
05-28-04, 07:06 PM
ya.. i'm thinking now that i'll just ask for a price reduction to whatever this card actually costs..
i'll upgrade again someday and have somethin better still sooner... :clap:

TheTaz
05-28-04, 09:02 PM
oh ya - the invoice says A350 ULTRA 128M..

Hooo boy.... why do I have the feeling that when you call... yer going to find someone with a "thick foreign accent" on the other end of the phone... which will either actually not understand what you are talking about... or play dumb.

As has been said... there is no such thing as a 128MB 5900 Ultra. The Ultras are all 256 MB with 450 / 850 clock.

Good luck.

Taz

ford442
05-28-04, 09:11 PM
yes.. true..
but now i see that it's so hard to find the regular A350 that the only places i see that have it charge between $315 and $330 for the non-ultra..
so i feel kind of lucky to have found it at all..
this one place Gameve.com also had the ultra for about that $$ but it was out of stock.. i thought the A350 Ultra was actually discontinued.. so maybe its' all just a ploy to sell more A350s or somethin...
even on the Leadtek site if you look up the non-ultra A350 it tells you that it's 'powered by the 5900 Ultra GPU'... :nana:

zer0xp
05-28-04, 09:15 PM
hey ford442, I was helping you decide between the 5900NU and the XT. Sorry to hear about what happened with this company, but here's what i gotta add:
I would do like everyone else said, contact this company, DEMAND a refund/product exchange for the real ADVERTISED product. If they attempt to tell you anything about the invoice saying 128mb, tell them how it is. There is no such thing as a 5900 Ultra 128mb, and the product description has ultra written all over it. So does the box picture. I cannot find anything on the site informing customers that the product picture and description might not reflect the product you will receive. Either way, even if it does say that, the 5900 ULtra and the Non ultra are 2 totally different products, and if they mixed them up in shipping, product description you should not have to pay for it. It is their fault. Call 'em up, email, w/e, just demand a refund or product exchange... Good luck.

ford442
05-28-04, 09:22 PM
Zer0xp - yeah! i remember you.. thanks again for the advice..
and that is what i've done - i wrote two emails already and it's been since wednesday...
so maybe i'll call them tomorrow..
i really think now that they have the price correct but advertise the Ultra which is generally like $370 - $420..
and i am pretty satisfied with the card.....
still thinking of installing it tonight.. hehe... :ORDER:

zer0xp
05-28-04, 09:35 PM
Dont let 'em get away with it man. Keep on 'em, emails, calling, w/e you gotta do. Just do it. Dont know if installing it would be a good idea if you're looking for a refund... lol, though i know watching the box sitting there can get pretty bad. Just hold back, It might be worth it, or around $100 :D lol