View Full Version : Sale price on 6800 Ultra at Best Buy honored... sort of

07-06-04, 01:51 PM
I just spoke with coporate to try to get the $50 credited back to my card. I tried to get through to Brad Anderson, (Vice Chairman and CEO) of course, I didn't and really didn't expect to. However, it's always good to start off at the top. He pretty much corroborated what the customer service on-line and at the store level have been saying. He said that Best Buy on-line will not price match their own website, but that may change in the future. I told him that I thought it was disingenuous to offer a sale on a product that's out of stock and also not apply the sale price to the card that shipped 2 days prior to the sale. Bottom line: he gave me a $25 BB gift certificate. I tried to get the the full $50, but he said he was compromising and wouldn't budge.

I encourage anyone who just recieved a 6800 from Best Buy to call the Mpls. headquarters (612.291.1000) and ask to speak with Brad Anderson. You'll be transferred to the consumer help department. I spoke with Tony. Good luck!

07-06-04, 02:32 PM
I just tried, no luck.

07-06-04, 02:57 PM
*cough* (http://www.nvnews.net/vbulletin/showthread.php?t=31039)