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Kalina
09-13-05, 09:20 AM
I install Easy Office Premium,now I try uninstall but I getting this message

Install Shield(R) Setup Launcher has encountered a problem and needs to close.
Please help.

Roch
09-13-05, 09:49 AM
Have you tried removing it from Add or Remove programmes in Control Panel?

Kalina
09-13-05, 10:09 AM
Have you tried removing it from Add or Remove programmes in Control Panel?

Yes I did thats when this message appears.

GravY
09-13-05, 10:42 AM
try removing it under safe-mode.

Kalina
09-13-05, 11:43 AM
try removing it under safe-mode.

Can you tell me how to remove under safe-mode please.

saturnotaku
09-13-05, 11:46 AM
Can you tell me how to remove under safe-mode please.

Just boot into safe mode and try to uninstall using add/remove programs.

*moved to the proper section*

Kalina
09-13-05, 01:01 PM
Just boot into safe mode and try to uninstall using add/remove programs.

*moved to the proper section*

When I go to add/remove programs and click remove thats when this message appears.

saturnotaku
09-13-05, 01:27 PM
When I go to add/remove programs and click remove thats when this message appears.

We understand that. Does it do the same thing when you do the same thing in safe mode?

Also, you may want to try reinstalling the program, using the same options/directory. Then try to uninstall.

Wolfhound
09-13-05, 05:14 PM
Can you tell me how to remove under safe-mode please.

Reboot your system, press F8 while booting, select "boot into safe mode", then go to add/remove programs and try to uninstall, post your results.