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DarkMessengerIX
03-10-06, 05:36 AM
I posted this in the other forum on accident. i'm going to copy and paste it into here.

When did the Geforce 6800 series come out? It was about that time i recieved mine and put it in my new computer i recieved as a graduation present. The video card was short-lived however, when games and other 3d applications would freeze and hang up, while making very irritating high-pitched clicking noises, and eventually restart. After dealing with this problem for months, i decided to put my old video card in for a while (radeon 9800 pro) so that i didnt have to deal with it. A while passed and i decided to put my 6800 ultra back in. to my suprise, it worked FLAWLESSLY! for months on end, i would never get a crash no matter what i was doing, or what game i was playing. And then half-life 2 came out. The same crashing began to happen yet again, adding extreme frustration. I delt with it for another while, but ultimately decided to put my 9800 pro back in. Some more time passed and i decided to give my 6800 ultra a whirl again. This time it was the day that black and white 2 came out. i installed BnW2, put my card in, and the same freezing/strange noises were happening again. So i put my other card back in, and played the game for a bit, much unsatisfied with how it was preforming. I decided to put my 6800 ultra back in to see if i could get it working (the bit that i had played between crashes made me miss the performance when compared to the 9800 pro) and WHAM! it began to work perfectly again! for months! and MONTHS!... It worked FLAWLESSLY until about 3 days ago, when i decided to re-format my hard-drive in preparation for the elder scrolls IV: oblivion. the first day or two passed and everything was running great, as per normal (the last months), however, about 1 hour ago, I got the same tell-tale freeze, strange crackling noises, and computer restart again. since then i've installed 3 different driver sets. now, my computer is, when im playing a game, making the crackling noises when i'm just playing, not just when it freezes up. It will eventually freeze, and do the same noises and crashing again, however.

I beg you all to help me. I can't deal with this anymore. I need to know WHY my computer is doing this. what could POSSIBLY be causing this, why would a simple format COMPLETELY screw up my computer? Why would simply replacing my video cards make it work correctly?
Also, call me crazy, but my video card seems to be running hotter after this format. Could there be a reason for that?

No, i dont remember which drivers i was using prior to this format, anyway, i've come to seriously doubt that it's a driver issue, i think that it's something that i'm completely overlooking. Prior to this format, Every setting for my video card was at default. No underclocking, no fast-writes off, everything was default (except for image quality) as the drivers set it.

My specs are as follows:

PNY Geforce 6800 Ultra
Intel i875PBZ motherboard
Intel pentium 4 3.4 Ghz with HT
80 Gig SATA maxtor
Windows XP professional SP2
Sound Blaster audigy

Please help me guys. Don't just dismiss this thread. I really want to know what is wrong with my computer so that i can actually enjoy playing games without the constant fear of it crashing.

another thing that should be noted, i've seen a universal slowdown of my entire computer (opening folders, opening games, loading screens, opening my backpacks or different windows in world of warcraft) since the first crash of this format.

another thing that should be noted is that it stutters.. i will be running around in World of warcraft and it will stop for just a split second, then keep going. this did not happen before the first crash of this format.

DarkMessengerIX
03-10-06, 06:34 AM
it just crashed with my sound card out. it's not my sound card.

walterman
03-10-06, 06:54 AM
Quick question: What's your power supply ?

Cause, you've a power hungry CPU.

DarkMessengerIX
03-10-06, 06:55 AM
it's not my power supply at all, or else it wouldnt have run flawlessly for those months.

anyway, it's a 480 watt antec trueblue

Lfctony
03-10-06, 07:20 AM
A mate of mine had problems with SP2 and he has a 6800GE. Maybe it's some weird bug of sorts, try running with SP1, he tried it and his crashes went away. Other than that, I can't think of anything else right now.

DarkMessengerIX
03-10-06, 07:26 AM
i had SP2 last time and it worked fine

hordaktheman
03-10-06, 08:27 AM
The only things that spring to my mind are your motherboard BIOS or drivers not being up to date. Could the BIOS be assigning the 6800 an IRQ shared with something else?

It might be a stretch, but updating the BIOS (or even just clearing your current one) might help.

Peoples-Agent
03-10-06, 09:03 AM
If it has suddenly just started going bonkers, and you have formatted the system and it still does it ....it's hardware, it really is that simple.
Unless you have moved your PC next to an atomic toaster in the past five months, that's where the buck drops.

" I got the same tell-tale freeze, strange crackling noises, and computer restart again. "

Sounds like blown capacitors/transistors to me.

Marovincian
03-10-06, 10:08 AM
I'd bet a) your heatsink fan is cutting in and out on the gpu or b) the heatsink isn't getting proper contact with the gpu.

I'd put money on a) though.

Effexor
03-10-06, 10:20 AM
I think you mentioned this already, but the first thing is to make sure nothing is overclocked. You should not be having any problems at the default settings. Intel mb's and 6800s are a pretty stable combination. First make sure the following are true:

-you have installed the latest official drivers for the intel motherboard, the 6800 ultra, and the audigy. Also get the latest updates for Win XP SP2. This step is the most important.

-make sure you have the latest official bios for your intel motherboard. Be careful if you need to flash it to upgrade..follow the instructions closely. you may want to go into the bios and choose the option that reloads all the default settings just to make sure you are starting from a clean, default state. Also disable onboard sound if you are using an audigy.

If you still get these freezes and you notice that the 6800 is running hotter than normal, make sure all your fans are working and that your PC is not caked with dust. Test it with the case open to see if the issues are heat related. This is an important clue.. make sure your gpu card temps are not too high or you will get stutters and slowdowns as the gpu is throttling to prevent burning itself out.

Reseat the video card and ram to make sure they have good connetions. Also make sure all power and sata connections are good. It also never hurts to clean the contacts with rubbing alcohol to ensure a good connection. Also plug the sata connector into a different sata port than is currently being used.

If all this is done, then it comes down to just trying things to see what the faulty component is. Try to underclock the 6800 and see if that fixes it. If so, then you could have a heat problem or defective video card. Try to disable fastwrites in the bios, and see if that fixes things.

After all this..it comes down to narrowing down what else is the issue. This is the part that is a drag unless you have a buddy or someone to swap parts with. If you get crackling all the time.. that seems to me either a bad motherboard or bad 6800, and less likely a bad power supply. The thing is you say it worked good before until this last format. That's weird. These issues can be a pain..and if all else fails, you can do the process of buying a new motherboard, trying it, and if the problem persists, return it and pay the small restocking fee. Same with the video card. Also, what has worked for me, is spend some time on google, and this site, to do good searches. So many times I have found if I have a problem someone else does too in some thread. There is a huge thread on AGP geforce 6800s freezing up on this site, but it mainly was an issue with the nforce3 chipset. The crackling sound that happens all the time as you say is an interesting clue. well, that's some stuff to try. I can relate to problems like this as being frustrating. When my nforce3/6800gt combo did this it drove me nuts. Let us know of any new symptoms or observations.

Tygerwoody
03-10-06, 10:26 AM
PNY Geforce 6800 Ultra
There is your problem right there. I didn't even have to read your problems.

PNY is the WORST company out there. I hope everyone is reading this guys problems. PNY has this "lifetime warranty" that is COMPLETELY BS. I paid $450 for my Ti 4600 only to have it die, I called PNY and they tell me "i'm sorry the LIFETIME warranty on this card has expired, we no longer make this card so we cannot help you".


NEVER BUY A PNY PRODUCT!!!!!

-=DVS=-
03-10-06, 12:52 PM
You mentioned "strange crackling noises" where do they come from ? maybe HDD is dieing ? or as Marovincian said fan could be dieing also , if its hardware defect it might not die instantly but work - stop - work - stop ect.

DarkMessengerIX
03-10-06, 06:28 PM
Everything i have right now it set up the exact same way i had it prior to this format. This means that it cant be my mother board drivers or bios, it cant be my sound card drivers, it can't be my video card drivers.. And how could it be the fan not properly touching the GPU? how could the fan distance change from a simple format? It's not because it's a PNY.. (though PNY does suck) because it worked flawlessly for months..

Something came to mind.
A couple of the times that i've taken my 9800 pro out and put my 6800 ultra back in, the 6800 ultra would work flawlessly...most notably the time i did it when black and white 2 came out... Is there any reason for this? this whole thing is extremely boggling.. this kind of crap only happens to me, i swear..

DarkMessengerIX
03-10-06, 06:29 PM
You mentioned "strange crackling noises" where do they come from ? maybe HDD is dieing ? or as Marovincian said fan could be dieing also , if its hardware defect it might not die instantly but work - stop - work - stop ect.
what do you mean where to do they come from?

Basically it's really high-pitched beeps and cracking.. i can hear them loudly through my headphones. though the HDD would be something to consider.. i've had strange problems with it in the past.

Strahd
03-10-06, 06:43 PM
Your symptoms sounds like unstable power. Does your 6800 do the same thing in a different PC? If you have an extra PC or a friend to let you try your 6800 to rule it out, I would have to lean to the power supply. Your PSU might have enough wattage but the power may be on the edge of being stable enough for your 6800 since we all know that the 6800 requires more power then your 9800 pro.

Just food for thought, good luck

DarkMessengerIX
03-10-06, 06:55 PM
Your symptoms sounds like unstable power. Does your 6800 do the same thing in a different PC? If you have an extra PC or a friend to let you try your 6800 to rule it out, I would have to lean to the power supply. Your PSU might have enough wattage but the power may be on the edge of being stable enough for your 6800 since we all know that the 6800 requires more power then your 9800 pro.

Just food for thought, good luck

but i've had the same setup since i got the computer, why would it all of a sudden start crashing now because of the power supply?

Also, i've been playing games, and i've seen the temp go up to post 90 degrees.
i don't remember it ever running that hot before... Why in gods name would it suddenly be running hotter?

the threshold is 115.

Strahd
03-10-06, 07:00 PM
Parts do go bad and that is especially true for PSU's. With that being said, the PSU might not be able to supply stable enough power to supply that power hungry 6800 (compared to your 9800 pro) you have. As I said, you need to test your card in another PC but if you are having those kinds of temperature problems, then it is probably the video card.

If I were you, I would remove the heatsink, apply some as5 and make sure the fan is clean and dust/lint free, and replace the heatsink and try again.

LouieBaLLz
03-10-06, 07:02 PM
i had the same problem with my 6800ultras. it turn out to be the fans where full of dust, after cleaning them they where a little better but i also bout a case with better ventilation and airflow.

DarkMessengerIX
03-10-06, 07:02 PM
Parts do go bad and that is especially true for PSU's. With that being said, the PSU might not be able to supply stable enough power to supply that power hungry 6800 (compared to your 9800 pro) you have. As I said, you need to test your card in another PC but if you are having those kinds of temperature problems, then it is probably the video card.

If I were you, I would remove the heatsink, apply some as5 and make sure the fan is clean and dust/lint free, and replace the heatsink and try again.


it still doesn't explain why it didnt work, then worked, then stopped working, then worked again, then stopped working again.

DarkMessengerIX
03-10-06, 07:11 PM
some more information: i just alt-tabbed out of a game and it caused it to crash and restart.

Strahd
03-10-06, 07:14 PM
Who can truely tell why it would work and then why it wouldn't? I told you my theory. Your PSU worked for awhile and now it doesn't. Maybe the PSU worked for awhile and now it's not stable enough for the 6800. Or it could be that the heatsink and fan on your video card has enough dust to keep enough air from flowing through it to keep it cool.

Take the heatsink off your 6800, clean it up and reapply. If it's overheating, cleaning it up may solve your problem. No one here can tell you why it was working, then stopped except I do know for a fact that 6800 will stress your PSU more then that 9800 does.

So, if I were you, I would stop trying to figure out why and work on finding the problem and fixing it. PC parts do go bad :)

My 2 cents.......

Tygerwoody
03-10-06, 07:28 PM
Who can truely tell why it would work and then why it wouldn't? I told you my theory. Your PSU worked for awhile and now it doesn't. Maybe the PSU worked for awhile and now it's not stable enough for the 6800. Or it could be that the heatsink and fan on your video card has enough dust to keep enough air from flowing through it to keep it cool.

Take the heatsink off your 6800, clean it up and reapply. If it's overheating, cleaning it up may solve your problem. No one here can tell you why it was working, then stopped except I do know for a fact that 6800 will stress your PSU more then that 9800 does.

So, if I were you, I would stop trying to figure out why and work on finding the problem and fixing it. PC parts do go bad :)

My 2 cents.......
He needs to call up PNY and bitch em out and tell them he got a bad card. ALL PNY products suck. I don't care if PNY got into the business of selling lemonade. It would be the worst ****ing lemonade ever created.

DarkMessengerIX
03-10-06, 07:30 PM
Who can truely tell why it would work and then why it wouldn't? I told you my theory. Your PSU worked for awhile and now it doesn't. Maybe the PSU worked for awhile and now it's not stable enough for the 6800. Or it could be that the heatsink and fan on your video card has enough dust to keep enough air from flowing through it to keep it cool.

Take the heatsink off your 6800, clean it up and reapply. If it's overheating, cleaning it up may solve your problem. No one here can tell you why it was working, then stopped except I do know for a fact that 6800 will stress your PSU more then that 9800 does.

So, if I were you, I would stop trying to figure out why and work on finding the problem and fixing it. PC parts do go bad :)

My 2 cents.......


they may go bad, strahd... but do they go bad, then good, then bad, then good, then bad again? because that's exactly what's happening here.

DarkMessengerIX
03-10-06, 09:26 PM
bump, could anyone tell me a reason why my video card would be running hotter after a format? it's getting past 90 degrees now, i dont believe it's ever done that before.

AGibbon
03-11-06, 12:07 AM
Send the 6800 back for replacement. Use the 9800 in the meantime. See if problem keeps occuring with the replacement card. If it does, I would go with a psu problem.