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nekrosoft13
04-07-07, 09:06 PM
today i noticed that my G7 mouse left click button is about to fail.

for some reason buttons double clicks sometimes when i click it once. Its so damn annoying.

Once in 5-10 clicks it auto double clicks on files, foldlers etc...

Plugged in different logitech mouse (i think its MX710) and that mouse works fine.

I'm quite sure that my mouse is defective, thats 2 defective logitech mouse in a year. First MX1000 failed, now G7.

anyone else had this issue?

SLippe
04-07-07, 11:47 PM
I think my G7 does it every now and then, but I really haven't noticed any problems so far. I'll pay more attention to it now and see.

nekrosoft13
04-08-07, 12:03 AM
mine started doing this today, already tried playing with settings and uninstlaling/reinstalling setpoint.

no change

i will be calling logitech on monday.

MaXThReAT
04-08-07, 01:13 AM
That sux, my MX1000 batteries don't seem to be holding a good charge and the signal gets lost every now and then. I'm still looking for a good replacement.

d00mskull
04-08-07, 02:45 AM
Try changing the channels if that's possible.

Slammin
04-08-07, 05:53 AM
If you have the torquiose G7, they were notorious for that double-click problem. Mine failed within a few weeks so I called Logitech support and they sent me a new black G7 and it's been working great these past 6 months or so.

Just recently, I grabbed the new G5, and as much as I like the idea of being wireless, I don't think I'll ever get another wireless mouse. Huge difference in tracking, accuracy and no more weird glitches due to RF interference from my wireless router and laptop.

Greg
04-08-07, 07:32 AM
I replaced my first G7 mouse under warranty for the same reason.

I wrote a quick program to test the double click. It times the mouse clicks so if you press a button once and you get two clicks, they will be real close together, closer than human reaction time, thus caused by hardware failure. I've attached the app. Just run the .exe. You can test 3 mouse buttons. A log file will be generated and saved to your desktop.

I notice the G7 has a flaw... if you click the left or right buttons real fast, or in certain positions, you can get a second click due to the button spring bounce. This should occur infrequently enough to not be an issue but I believe it relates to the problem you've encountered.

I love Logitech mice but I've had to return several under warranty for faulty wheels and buttons. Seems their quality control is a little poor. They are also very secretive about hardware flaws. At least the honour their warranty.

j0j081
04-08-07, 07:49 AM
mine started doing this today, already tried playing with settings and uninstlaling/reinstalling setpoint.

no change

i will be calling logitech on monday.
it's really easy to get a new one under warranty. don't even have to send old one in.

Badboy_12345
04-08-07, 08:49 AM
mine started doing this today, already tried playing with settings and uninstlaling/reinstalling setpoint.

no change

i will be calling logitech on monday.

logitech has one of the best supports... you will get a new one in no time ;)

nekrosoft13
04-08-07, 11:40 AM
btw, its a black g7, not one of those blueish ones.

nekrosoft13
04-15-07, 02:29 PM
I replaced my first G7 mouse under warranty for the same reason.

I wrote a quick program to test the double click. It times the mouse clicks so if you press a button once and you get two clicks, they will be real close together, closer than human reaction time, thus caused by hardware failure. I've attached the app. Just run the .exe. You can test 3 mouse buttons. A log file will be generated and saved to your desktop.

I notice the G7 has a flaw... if you click the left or right buttons real fast, or in certain positions, you can get a second click due to the button spring bounce. This should occur infrequently enough to not be an issue but I believe it relates to the problem you've encountered.

I love Logitech mice but I've had to return several under warranty for faulty wheels and buttons. Seems their quality control is a little poor. They are also very secretive about hardware flaws. At least the honour their warranty.

faulty right?

Mouse Button Tester History

4/15/2007 14:09:50

The first number is the millisecond tick count since the app was started.
The second number is the millisecond time difference since the last click.
If the second number is less than 100 eg. typically 0-35, it is a double click likely caused by faulty microswitch.

LClick 875 (875)
LClick 1047 (172)
LClick 1484 (437)
LClick 1656 (172)
LClick 1812 (156)
LClick 1953 (141)
LClick 2109 (156)
LClick 2281 (172)
LClick 2437 (156)
LClick 2625 (188)
LClick 2797 (172)
LClick 3094 (297)
LClick 3250 (156)
LClick 3375 (125)
LClick 3547 (172)
LClick 3703 (156)
LClick 3859 (156)
LClick 4047 (188)
LClick 4187 (140)
LClick 4344 (157)
LClick 4500 (156)
LClick 4672 (172)
LClick 4828 (156)
LClick 4984 (156)
LClick 5281 (297)
LClick 5312 (31)
LClick 5500 (188)
LClick 5687 (187)
LClick 6156 (469)
LClick 6297 (141)
LClick 6469 (172)
LClick 6641 (172)
LClick 6781 (140)
LClick 6937 (156)
LClick 7187 (250)
LClick 7578 (391)
LClick 7766 (188)
LClick 7906 (140)
LClick 8094 (188)
LClick 8484 (390)
LClick 8703 (219)
LClick 8719 (16)
LClick 8906 (187)
LClick 9516 (610)
LClick 9672 (156)
LClick 9844 (172)
LClick 10141 (297)
LClick 10391 (250)
LClick 10562 (171)
LClick 10578 (16)
LClick 10719 (141)
LClick 10844 (125)
LClick 11391 (547)
LClick 11531 (140)
LClick 11703 (172)
LClick 12422 (719)
LClick 12687 (265)
LClick 12953 (266)
LClick 12969 (16)
LClick 13125 (156)
LClick 13141 (16)
LClick 13281 (140)
LClick 13547 (266)
LClick 13562 (15)
LClick 13766 (204)
LClick 13922 (156)
LClick 14125 (203)
LClick 14141 (16)
LClick 15750 (1609)
LClick 15953 (203)
LClick 16172 (219)
LClick 16187 (15)
LClick 16359 (172)
LClick 16516 (157)
LClick 16734 (218)
LClick 16906 (172)
LClick 16922 (16)
LClick 17141 (219)
LClick 17344 (203)
LClick 17594 (250)
LClick 18109 (515)
LClick 18312 (203)
LClick 18344 (32)
LClick 18531 (187)
LClick 18719 (188)
LClick 18734 (15)
LClick 18891 (157)
LClick 19047 (156)
LClick 19266 (219)
LClick 19281 (15)
LClick 22109 (2828)
LClick 22281 (172)
LClick 22437 (156)
LClick 22625 (188)
LClick 22922 (297)
LClick 23109 (187)
LClick 23266 (157)
LClick 23453 (187)
LClick 23469 (16)
LClick 23609 (140)
LClick 23766 (157)
LClick 23937 (171)
LClick 24078 (141)
LClick 24250 (172)
LClick 24391 (141)
LClick 24578 (187)
LClick 24734 (156)
LClick 24750 (16)
LClick 24937 (187)
LClick 25078 (141)
LClick 25266 (188)
LClick 25266 (0)
LClick 25453 (187)
LClick 25609 (156)
LClick 25797 (188)
LClick 26000 (203)
LClick 26156 (156)
LClick 26312 (156)
LClick 26484 (172)
LClick 26656 (172)
LClick 26812 (156)
LClick 27156 (344)
LClick 27328 (172)
LClick 27516 (188)
LClick 27687 (171)
LClick 27875 (188)
LClick 28062 (187)
LClick 28203 (141)
LClick 28375 (172)
LClick 28578 (203)
LClick 28750 (172)
LClick 28922 (172)
LClick 29125 (203)
LClick 29297 (172)
LClick 29437 (140)
LClick 29594 (157)
LClick 29781 (187)
LClick 30156 (375)
LClick 30328 (172)
LClick 30500 (172)
LClick 30781 (281)

Jon
04-16-07, 03:17 AM
Exact same thing happened to mine... at first I thought it was my imagination but then it went from being every 1 in 10+ clicks to every other click that would double click and it was unusable.

I have a new one now, but am still a bit worried about how long it will last this time (6 months for last one).

Greg
04-16-07, 05:54 AM
faulty right?
If you were pressing the button at a steady rate, not hammering it or vibrating it as much as possible, then yes, it does look faulty. the 15,16 and 0 ms look like error delta values. The 100-200ms look like a steady pressing rate.

Amuro
04-16-07, 07:47 AM
If you have the torquiose G7, they were notorious for that double-click problem. Mine failed within a few weeks so I called Logitech support and they sent me a new black G7 and it's been working great these past 6 months or so.

Just recently, I grabbed the new G5, and as much as I like the idea of being wireless, I don't think I'll ever get another wireless mouse. Huge difference in tracking, accuracy and no more weird glitches due to RF interference from my wireless router and laptop.
Same reason why I prefer corded mouse to cordless. And never have to worry about running outta bettery in the middle of gaming, replacing dead batteries... and not to mention it's not totally cordless as there's still wires going to the charging station/receiver.

nekrosoft13
04-16-07, 07:57 AM
i will never again buy a corded mouse.

i don't like draging a wire behind me.

Spyke
04-16-07, 01:14 PM
Same problem here. Grab the mouse and with your 2 thumbs, press as hard on the affected button as you can. Always fixes it for me, I tend to not see the problem again for a while.

j0j081
04-16-07, 07:08 PM
Same problem here. Grab the mouse and with your 2 thumbs, press as hard on the affected button as you can. Always fixes it for me, I tend to not see the problem again for a while.
I just did that and the button cracked in half. will be fun explaining this one to support.

Bman212121
04-16-07, 07:55 PM
I just did that and the button cracked in half. will be fun explaining this one to support.

Just tell them you play WoW and they'll understand. :D (J/K)

nekrosoft13
04-16-07, 08:43 PM
called them today.

in about 6-10 business days i will have a new mouse

Thumbs up to Logitech

Spyke
04-16-07, 11:03 PM
I just did that and the button cracked in half. will be fun explaining this one to support.

If that happened, maybe you should of pressed more near the wheel arrows.

And here I thought these mice were indestructible, I was unable to ever break mine doing that. What you're wanting to do is apply some pressure to the microswitch so its innards tighten itself again. What happens is that the contacts become "dirty" with all the excessive clicks.

nekrosoft13
04-23-07, 05:53 PM
got a new mouse from Logitech today!!

great company,

THANK YOU LOGITECh

nekrosoft13
01-15-08, 03:54 PM
amazing, replacement mouse is failing again!!

i get this random double clicks!

LORD-eX-Bu
01-15-08, 04:38 PM
call em up again, they'll replace your g7 with a g9.

nekrosoft13
01-16-08, 11:18 AM
Right now it happens about once or twice a day, with my first G7 it got to a point that it would happen 5-10 times in an hour.

But I’m certain that it will slowly become more frequent.

nekrosoft13
01-17-08, 04:18 PM
ok, called logitech, no replacement. they said its not frequent enough yet.