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News 04-05-10 12:20 PM

Insane PC Game DRM Drove Me To Piracy
 
http://consumerist.com/assets_c/2010...x105-38918.jpg An anonymous gamer wrote in to tell us why he felt justified to illegally download a copy of Red Faction: Guerilla: He bought it on one computer but found the DRM locked him out of re-activating the game on his new computer. When customer service couldn't help him, he went rogue.

He writes:
I recently bought a copy of the PC game Red Faction Guerrilla. The game installed fine on my system and I played it for a bit until the hard drive it was on bit the dust. I replaced the hard drive and reinstalled the game. However, when you try to launch the game it gives you a DRM check where you have to enter your email address and cd-key and it will then connect to its authentication servers to allow you to play the game.

However, when I tried to enter my info and hit ok, it would come back would a general error saying

"There was a problem activating Red Faction Guerrilla. Could not start activation process."
I tried contacting THQ/Volition the makers/publishers of the game and they could not help and instead told me to contact Games for Windows Live, who apparently runs the online checks as its incorporated into the game with this platform. I spoke to several Windows reps there who knew nothing about how to fix the issue, was hung up on several times, referred back and forth between THQ and then made to run through ridiculous steps to try and fix the issue, and finally told me there's nothing they can do to help.

What I had to do instead is pretty sad considering I paid for a legit copy- I went to a torrent site and downloaded a cracked exe that let me bypass the security check and play the game the online portion of it.

I could have pirated the game from the start but I chose to be honest and try and support these companies. What good did that do? As a result of paying for this game I was treated like garbage from the companies I bought it from who were unwilling and unable to help, and then had to turn to pirates because the DRM installed with the game prevented me from playing it.

What is the point of paying for these games if you get no support from those you purchased it from and can get a better version for free by pirating it? I am in no way advocating piracy because its wrong and is hurting the industry, but the publishers and developers are in turn treating their paying customers like criminals and are just making them turn to piracy instead.

Do you think the gamer was in the moral right to do what he did?



More...

six_storm 04-05-10 12:37 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
Oh snap! :rofl

Bearclaw 04-05-10 12:46 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
http://i.imgur.com/GxzeV.jpg

musman 04-05-10 12:55 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
I think he was right for what he did. He paid for it, can't play it, got no help from the people he purchased it from. I know of a similar story.

A friend of a friend purchased MS Office, (1998 I think) installed it and a few days later they came out with a new version. He called MS and asked if he could be upgraded to the new Office program and they told him no, if you want the new office you half to pay for it. He said they were rude and completely unwilling to help in any way. So he just went to a torrent site and downloaded the new Office program. From my understanding he still does this today. Personally I use Open Office and would never pay for (or steal) MS Office.

musman 04-05-10 12:57 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
Bearclaw, dude that's awesome! LMAO!

grey_1 04-05-10 01:33 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
I pay for everything I have. Then again I've had zero problems that couldn't be fixed with a quick google either.

Rakeesh 04-05-10 02:40 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
I admit I pirate a few movies TV shows I watch. It's just a hell of a lot more convenient. I tivo most shows, but occasionally it won't record one (it missed a new lost episode two weeks ago) so rather than wait for it to air again I just downloaded it off of a torrent. When I want to watch a new show that has already gone through several episodes, I'm not going to wait for them to air in sequence again, or to come out on netflix; I'll just download them instead.

The occasional time I want to watch a movie in high def, and it's a really really good movie with good visuals (e.g. the dark knight) I can't stand the crappy compression and crappy seeking netflix live streaming does, and because of DRM I can't play the blu-ray in XBMC. I like XBMC because it isn't picky about what kind of remote I use (I use my tivo's remote control) it has excellent seeking (8 second back and 30 second skip work beautifully, whereas crap software like powerdvd doesn't even support these that well) and its renderer is VERY good. Oh and I CAN SKIP THE GOD DAMNED PREVIEWS.

mojoman0 04-05-10 02:43 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
eh its not like he actually pirated it is it? I mean he payed for the game. After I got robbed of all my PC games I've contemplated downloading the iso's for the games I have the serial keys saved for. Would that be illegal?

Q 04-05-10 03:01 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
Quote:

Originally Posted by mojoman0 (Post 2226788)
eh its not like he actually pirated it is it? I mean he payed for the game. After I got robbed of all my PC games I've contemplated downloading the iso's for the games I have the serial keys saved for. Would that be illegal?

I feel the same. He didn't pirate it. He circumvented the DRM. I would assume that 9 out of 10 people who work for the company who made the game would be fine with this, especially since he bought the game.

No harm, no foul.

Bearclaw 04-05-10 03:11 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
Circumventing DRM is completely different from hacking IF you PAY originally then seek to go around it.

t3hl33td4rg0n 04-05-10 03:59 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
I don't see how anyone could get upset over this. Whenever I buy a retail copy of a game, this is what I do automatically when I get home before installing. A quick copy/paste of a file is better than dealing with disc checks, activation sequences, and all the other douchebaggery associated with DRM.

FearMeAll 04-05-10 05:11 PM

Re: Insane PC Game DRM Drove Me To Piracy
 
I do this these days. I buy all my games, and even went back and bought the games I used to pirate in my young days. (I think I've bought Beyond Good and Evil 3 times off of steam, direct2drive, and the GOG)

If I buy a game I have no problem circumventing the DRM if it gives me any problem at all. I just want to play the game.

Rule of thumb, buy the author's work, and cirvumvent the publisher's DRM. You are still supporting the devs, and that's what it's all about.


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