Originally Posted by email@example.com
EB used to have a kick ass return policy, so did Game Crazy, so did a ****load of other places. I never expected Costco to keep their's.
What I would personally do, is charge a 15% restocking fee, then sell it for like -12.5% open box (even thought I dont make open box purchases, myself.)
When I worked at EB 7 Years ago their return policy sucked... don't know when they ever had a "kick ass" one.