Originally Posted by |MaguS|
When I worked at EB 7 Years ago their return policy sucked... don't know when they ever had a "kick ass" one.
I guess the one at the mall near me was the managers policy. The EB near me let people take things back for a full refund, even if someone didn't like the product and now they don't let people take it back for not meeting the system req. (not that it's a problem for me or you, but some people may not know if their PC meets or exceeds the requirements to get max enjoyment out of the game.)
On the other hand, "kick ass return-policy" isn't entirely specific, but it was someone else's term.