Re: Some BD players cannot handle BD+
Sweet, they brought in support. However, we all know how this really works.
1: The sales staff sell Grandma and Grandpa the big HDTV,the BlueRay player, and installation.
2: Grandpa being a fantastic four fan buys the new movie.
3: The disc doesn't work so he brings it back to the store to get a exchange. He can't really verbalize what is wrong, so it takes quite a while to get the message to him that he needs to download and burn on to a cd/dvd and update his BD player.
4: Grandpa isn't really tech savvy, which is why he paid for installation.. now he's pissed that he needs to pay $80 to have geeksquad come in and update his player.
5: Grandpa and Grandma:
A) Go back to watching DVD's only.
B) Get the BD player updated, but complain to their friends about BD.
C) Throw the BD player out and get a HD-DVD player.
D) Ask their grandson/granddaughter to fix the problem, the grandson/granddaughter bad mouth BD because of this.
From a consumers point of view, can't you see how stupid this update idea is?