Originally Posted by Digital_Trans
Will isn't that the truth. They don't make ****, so why would they even give a **** to know more about what you want? Wal-Mart employees don't care the least about you're shopping experience.
Not the ones I worked with when I was in electronics (I left wal-mart a month ago... thank GOD
Acting like a clueless moron doesn't help you out in customer service, it just makes the customer frustrated and doesn't tend to do you any good.
That said, you have to understand how new this technology is. Most people (especially most wal-mart employees) don't have an HDTV, let alone have an HD-DVD or BluRay player to actually take advantage of it.
Its no surprise that some people wouldn't even know what they were.
The wal-mart I worked at had a maximum of 3 blu ray or HDDVD movies at any given time and they just sort of floated around and got stuck on various racks because no one has any players for them and we had no reason to make a whole new section for 3 movies.
I know its annoying when they don't know squat about the things they are selling, but most people aren't as tech savvy as us. I had to teach most of the people I worked with about a lot of the things we were selling, and they had worked for wal-mart for between 3 and 8 years.
Expect knowledge of HD formats to pick up considerably after stores actually start selling the players
and they become an item that the average person knows about and has a need for.