Originally Posted by tornadog
Yesterday I used the flashlight trick and found its still a zephyr with a hitachi drive. So MS is actually repairing all those dead consoles people are sending to them and refurbishing them for replacements.
many of the problems with the zephyr are handled by replacing the heatsink. they then check the mobo for any damage and then send out that console as a replacement. my original 360 had freezing from time to time, got a new box with the new heatsink, still the zephyr and not a problem, my downtime was all of 2 weeks, so no loss. Atleast they are addressing the issues with the old systems, they could just ship out stock zephyrs and then you'd have to worry about the same issues all over again.