After managing to bugger my Apogee Drive pump from my Swiftech watercooling kit (I ran the PC with the pump unplugged and the base distorted and leaked
), I emailed Swiftech in the US to try and order some replacement parts.
A very kind man called Gabe emailed back saying he would be shipping me a brand new pump free of charge. Even though it was my fault!
So a big thank you to Swiftech. Not only do they make damn good products, their customer support is superb too.