Hi zacmarco and kthuno,
There appears to have been some customer service confusion, which we have corrected. The GeForce 9500M GS GPU is supported by the 171.06 beta and 169.12 drivers available at http://www.nvidia.com/object/unix.html
. Additionally, the NVIDIA Linux driver in general supports mobile systems; it is not necessary to contact the laptop manufacturer for NVIDIA Linux drivers. I apologize for the confusion.