Originally Posted by aceflier
I dont use ITunes...
And I only installed the game 1 time on one computer and never got any kind of message to enter a CD key at any point in starting a game.
Well, if it never really activated for a "new" computer, then there is an obvious technical issue. I would call customer support again and explain it calmly to them.
Honestly I don't blame them for not believing you, though. Every pirate has a story.