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Old 04-20-09, 09:55 AM   #6
Pete Abel
Registered User
Join Date: Dec 2007
Posts: 3
Default Re: I hate my broadband company

Medion -- I am very sorry for the issues you encountered. No excuses. We clearly have room for improvement. Accordingly, I will share your input with our senior customer care managers and ask them to take steps to help prevent this from happening again with another customer. Thank you for taking the time to share this history with me.
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