[t3hl33td4rg0n]

I have run into a situation at work (callcenter), where we were looking to take all the tracking forms and consolidating them into a single form... We outsource for Comcast, Cox, and Time Warner. Currently, we use about 8 different forms based on the different types of calls (incoming / outgoing), and the reason for the calls (pre-install, pre service call, survey, etc.).

From the impressions we've gotten from corporate and the data analyst, we wont have access to the network MSSQL server, no remote-hosted solutions, and no access to the network IIS server.

The first thing I thought of was the "CSV DB engine" a co-worker and I thought of using ActiveX, but I think we would probably run into file locking problems with concurrent connections.

The only thing that really came to mind is if we used VB and created a direct DSN to an access DB. Considering the hiring craze were getting into (yes were hiring like mad), I think Access would be able to handle all the connections, I would say 100-200 DB inserts at any given time.

Heres the problem... I don't know VB at all, never used it... I have a copy of VS2008 from my cousin (works for Oracle). Just wondering where would be a good place to get a jump start on using VB? As far as scripting experience goes, I know JS/PHP and thats about it.