Yesterday, I reformatted Windows XP for someone because their OS was infected with Spyware/Viruses. Everything went alright with the format while I was there and I went home. This morning I got a phone call that the computer was running really slow after I left and she left it running overnight. In the morning the PC displayed SMART Imminent hard drive failure, backup data and replace harddisk.
I have worked on quite a few PC's for people. I have never ran into this til now. I was wondering how accurate this SMART Detection is? Is the hard drive really dead? If so how do I know its failing for sure and not just an error?
Any help would be appriciated. Thanks