So I went to her house the other day. I ran some western digital disk utilities from a boot cd. Windows wouldn't even boot. Utility showed the disk had issues and decided it was best to be replaced. I mean the pc is from 2002 lol, so its time for something to go wrong. Since I am the tech doing the work for her at her house, I doubt I catch any blame. I ordered a replacement drive from newegg WD 80gb with 8mb cache. That should fix things!