Re: Need help removing virus (Downloader.Generic8.APEH)
Hope everything works out.
A couple of suggestions for prevention in the future:
1) Firefox + Adblock
2) Web of Trust (addon for firefox)
If the user just requires basic functionality (web, word, email, etc...), there is always Ubuntu.
You can also use a Ubuntu/linux live cd to delete files the Antivirus/Antimalware can't.