Originally Posted by Sean_W
Linux has more share in netbooks than the desktop. It started with nothing and has about 10%. where's the failure there?
Got a link to back this up? If that's true, 10% is still pathetic considering how much cheaper Linux netbooks are compared with their Windows counterparts.
It seems as though brick-and-mortar retailers have been hesitant to stock netbooks or have even ignored them, at least until now. Why do you think that is?
Retailers have been hesitant to bring netbooks into stores because at that moment they were afraid that the netbook category would eat at their notebook sales. They were also only selling the only available product from ASUS, and sales were only okay, and they struggled with return rates, especially of Linux systems. But now it has become more of a trend and these retailers just have to be in this business.
You mention the return rates being high. Has that been the case with the Wind as well?
We have done a lot of studies on the return rates and havenít really talked about it much until now. Our internal research has shown that the return of netbooks is higher than regular notebooks, but the main cause of that is Linux. People would love to pay $299 or $399 but they donít know what they get until they open the box. They start playing around with Linux and start realizing that itís not what they are used to. They donít want to spend time to learn it so they bring it back to the store. The return rate is at least four times higher for Linux netbooks than Windows XP netbooks.
Interestingly enough, we struggled with the Linux version of the Wind U90. Are there plans to tailor a Linux OS for the Wind?
We plan to bring the Linux version to the U.S by the end of the year. But we are working on some of the issues with the SUSE Linux and even continue to explore other flavors of Linux. We have discussed Ubuntu with a Mac OS type of look and feel. We are talking to different suppliers to figure out the best user experience.