Originally Posted by betterdan
He is right though, you cannot do an upgrade from Vista 32 to Windows 7 64. You can use the upgrade disc to do a custom (fresh) install but you cannot do an in place upgrade install.
This is where the wording gets tricky.
The email is technically correct, but most of the phone call was about whether there was any way I could use the Upgrade version to install Win 7-64 on my computer...fresh install included.
I was told that if I could not use the Upgrade disc to install after booting to the disc. I would get an error (like in Vista if you put in the CD key during the boot install) that my version of Windows can only be installed from within Windows. I was told I needed to purchase a Full Retail version of Win 7 to install in a boot. That was where he was wrong. Unlike Vista, Win 7 Upgrade Edition internally checks elligibility during a boot install.