Originally Posted by Starscream
It sounds like she has a virus that's attached itself to almost every .exe file on the drive. Take the drive out and virus scan it properly on another pc.
I think i'll try a few of the other suggestions and if that doesn't work then i'll just wipe the drive and start over. Luckily there isn't any data on there. it's just used for internet and email.
I was able to get the verizon evdo usb modem working and get online so they were happy with that, but i want to get it all working.