If I wanted to access my parents' computer remotely to troubleshoot and perform maintenance on it- how'd I go about doing that? I know how to do via a local network, but over an internet connection I'm not sure how to do it.
Right now I'm using the free trial period for logmein, but don't want to have to pay for it once the trial time is up.
If it's not a huge hassle to setup, I'd like to do the same for each of my family member's computers. Sucks because right now I can't help them with any issues they may have except attempting to walk them through it over the phone or via skype. Just doing the stuff for them would be much easier and they'd prefer that anyway.