here is the latest article about WoW tehcnical issues from Gamespot in the news
I only played WoW in closed beta and never had any issues...I had no idea it was this bad.
Though this is two different companies and games..I remember shadowbane, that game still has problems till this day, they were never able to figure out how to fix lag, and really ruined the game...though there were other issues as well i wont go into.
AO had a horrible launch as well, one of the worst, though they did recover...they did it way too late, while the game is a great game now...they lost too many customers to other games to ever get them back.
I hope the same thing does not happen to WoW. I want WoW to be around not because I play it..but it is making SOE a lot better in terms of customer service and other issue, because they have real direct competition IMO