they are sort of cutting off their nose to spite their face right now with this kind of defensiveness.
Pattern I've noticed over the years: Discussion board web site opens. Controversial topics bring users. Web site grows. Word of mouth spreads. Web site becomes popular & time consuming to Admin. Admin gets attitude & thins ranks expressing "Our site & if ya don't like it > leave." Ppl do leave > tech, helpful & flamers.
New website opens & we see each other & have our discussions & tech help.
Loop the preceeding over & over.
If the stores I frequent change the products I like > I shop elsewhere.
Too much said