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Old 01-26-08, 03:02 PM   #1
breathemetal
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Default Monitor Issue, Need HELP!

My Dell 24'' just freaked out.

I have this REALLY annoying black line that goes all the way across the screen. It starts at about an inch off the bottom.

WTF?!

What should I do?
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Old 01-26-08, 03:38 PM   #2
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Default Re: Monitor Issue, Need HELP!

bump! this is urgent!
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Old 01-26-08, 07:37 PM   #3
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Default Re: Monitor Issue, Need HELP!

I would first make sure it's the monitor and not the video card. Have you tried plugging the monitor into another source? OR plugging a different monitor into your video card?

If it is the monitor, is it still under warranty?
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Old 01-27-08, 02:08 PM   #4
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Default Re: Monitor Issue, Need HELP!

Well its the monitor for sure.

I called Dell's return specialists number and i was shocked at how good they are!
Their customer service is top notch.

I should be getting my new monitor in a day or two here, then I just ship this one back =]
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Old 01-27-08, 03:34 PM   #5
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Default Re: Monitor Issue, Need HELP!

Yeah, I've heard great things about dell's support. Fortunately I've haven't had to use it yet.

Glad everything worked out for you
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Old 01-27-08, 04:54 PM   #6
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Default Re: Monitor Issue, Need HELP!

Cross-shipping is the best way to deal with failures IMO. A recent experience would be our dealings with EA's shoddy Rock Band guitars. Had a new one within one or two business days.
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