Asus RMA

[seeker]

I need RMA a board with Asus, but I couldn't find a link for that purpose on their website. I may have overlooked it because of some bad remarks that I have heard about their support may have blinded me. All that I found was a sectionl that referred all problems to the retailer where the item was purchased, saying in opposition to the norm, that this is the usual procedure with most manufacturers. I already tried that route without any luck, and all retailers have only a short term in which they will exchange an item. The short of it is, dos anyone know where to find a link o their RMA department, or exactly what procedure to use?

[seeker]

Something went wrong. How do I remove the white space in the OP?

[Revs]

Originally Posted by seeker

Something went wrong. How do I remove the white space in the OP?

EDIT..... Delete

As for teh page. It's there, somewhere in the support section.... one sec....

EDIT: It's done through your dealer http://support.asus.com/repair/repai...Language=en-us

EDIT2: Maybe not.. http://forums.speedguide.net/showthread.php?t=200610

[Medion]

I wish you the best of luck. ASUS told me they "only honor their warranty as a courtesy", so the second time my mobo failed, well within the warranty period, they told me to go f*ck myself. Never buying ASUS again.

[seeker]

Originally Posted by Revs

EDIT..... Delete

Delete what? You can't even select white space, much less dele it. If you are saying to delete the post itself, I've tried thatl in the past, and it said that I wasn't authorized.

As for teh page. It's there, somewhere in the support section.... one sec....

EDIT: It's done through your dealer http://support.asus.com/repair/repai...Language=en-us

EDIT2: Maybe not.. http://forums.speedguide.net/showthread.php?t=200610

Great, I guess that I will have to go buy a calling card, because I never use long distance, so I don't have long distance service. It would be kind of nice if they had an 800 number. But, then they might have to deal with an increased number of complaints.

[seeker]

Originally Posted by Medion

I wish you the best of luck. ASUS told me they "only honor their warranty as a courtesy", so the second time my mobo failed, well within the warranty period, they told me to go f*ck myself. Never buying ASUS again.

I was thinking about your previous comments in this regard while looking for their RMA link, that is probably why I missed their telephone number. If I experience anything like you did, they shall wish that they had done otherwise. I only received The motherboard that I want to RMA on 5-8-08 and the dealer only offers a 15 day return service. Actually I did contact him within the 15 days, but he just gave me a runaround about having the wrong serial number, and when I asked whether he wanted the original or the one that was for the replacement that I had been sent, he never responded. I guess that I shall have to add Asus along with MSI to my blacklist.

[MikeC]

Originally Posted by seeker

Something went wrong. How do I remove the white space in the OP?

I edited your post. There were a number of blank lines at the end followed by a period.

[seeker]

Thanks, I kept looking for sme kind of letter or character but didn't see one. I guess I need a new pair of glasses...or maybe just to clean the ones that I have.