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Old 08-30-03, 03:46 PM   #1
cricket
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a friend of mine with a dell demension 8200 1.7ghz says his cd rom will not work at all, also this is the only cd rom installed in the system. he has tried removing it from device manager and all that and still wont work. he even got a replacement from dell tech and that still didnt work.

within reading in another forum it says something like this:Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.


Restart your computer

does anyone think this will fix the problem? no he has not tried this yet.

also if he can not get his cd rom working at all and wants to do a complete reinstall of winxp...how is this going to be done if the cd rom doesnt work?
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Old 08-31-03, 12:45 AM   #2
cricket
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one other thing i forgot to mention: after the dell techie guy put the new cd drive in and removed the old one,,,now it shows a " D: DRIVE" next to where it shows his normal "C: DRIVE" ...any clues what has gone wrong here guys?

to top it all off i asked why did the dell techie leave without fixing his non usable cd -rom drive? which he cant firgure out either.
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MY RIG Built By Self:
P4-3.0GHZ/800FSB (Northwood) + ZALMAN CNP7000(ALL COPPER) HSF
INTEL 865PERLL Board
1GB (2 X 512MB) Kingston HyperX (KHX3200AKB/1GR (2-3-2-6)
XFX NVIDIA 7600GT AGP (256MB) (@ 580Mhz Core-1.5Ghz Memory Speeds)
80 GB MAXTOR DIAMOND MAX 9 (8Mb Cache)
WINXP HOME ED -w/Vista Transformation Pack 6
ANTEC SLK 3700 BQE CASE
Nec ND-1100A DVD/RW Drive
CD Drive
7 in 1 Multimedia Card reader For My SD Digital Camera Pictures
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Old 09-17-03, 06:41 AM   #3
mrsabidji
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What do you mean precisely by "his cd rom will not work at all" ?
If it's only not working under XP but works during the booting process, then he can always re-install using the XP boot disks (the only efficient way to install XP, by the way).

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