Go Back   nV News Forums > Hardware Forums > Mobile Devices And Smartphones

Newegg Daily Deals

Reply
 
Thread Tools
Old 07-13-10, 06:26 PM   #1
nekrosoft13
I'm Geralt
 
Join Date: Oct 2005
Location: Chicagoland, once a year in Poland
Posts: 24,366
Default iPhone 4 recall "inevitable" as PR experts call for action

Apple is under increasing pressure to recall or offer a fix for the iPhone 4 public relations experts said today, if it wants to keep the iPhone brand name strong and sentiment towards the Cupertino-based giant positive.

In light of the reception issues, which Apple says is a software bug -- whereas users say it is caused by touching the antenna on the side of the device -- market share has fallen and people are turning away from one of Apple's most popular devices yet, as bad consumer sentiment towards the iPhone 4 as word of its reception woes continues to spread.

Cult of Mac recieved comments today on the issue by some of America's leading public relations experts, many of whom believe a full hardware recall is "inevitable" and will have "potentially devastating" effects if not announced soon.

"Apple will be forced to do a recall of this product,” Professor Matthew Seeger, an expert in crisis communication told Cult of Mac today. “It’s critically important. The brand image is the most important thing Apple has. This is potentially devastating.”

Dr. Larry Barton, author of Crisis Leadership Now and a leading expert in crisis management, told Cult of Mac that Apple needs to have a "military-like response" to the issue, which so far has not been evident.

Echoing these statements, Consumer Reports spoke out today about the issues -- which have seen them make reccomendations against purchasing the iPhone 4 -- in a post on their blog, urging Apple to provide a resolution for the problem at "no extra cost to consumers" and saying that aside from the antenna grievance, the device sits at the top of the list of best available smartphones.

"Apple suggested owners mitigate the problem by holding the phone differently or purchasing a case. But those solutions put the onus on consumers and skirt Apple's obligation to offer a product that works consistently and reliably out of the box," they wrote.

"We think it's the company's responsibility to provide the fix—at no extra cost to consumers."

Some have begun speculation that Apple, which continues to push the idea that an iOS bug is responsible for the woes, may offer their bumper cases --which fix the issue by stopping skin contact with the antenna -- for free to iPhone 4 users, removing the current $29 fee and alleviating the need for every iPhone 4 to be recalled.


http://www.neowin.net/news/iphone-4-...all-for-action
__________________
Windows 8 the next big failure, right after Windows ME
nekrosoft13 is offline   Reply With Quote
Old 07-13-10, 06:33 PM   #2
Viral
Registered User of Women
 
Viral's Avatar
 
Join Date: Aug 2003
Location: Australia
Posts: 2,523
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

If they don't do something to solve the problem soon my respect for them as a company will drop to 0.
__________________
Q9550 w/ Thermalright Ultra 120 Extreme | 4GB Team Xtreme Dark 800MHz CL4 | Gigabyte X48-DS5
ASUS Radeon 5870 | 240GB OCZ Vertex 2 | 1TB WD Green Power | BenQ V2400W 24" LCD
Corsair HX-1000w | LG GGW-H20L 6x DL Blu-Ray Burner/HD-DVD Reader | Coolermaster Cosmos S

Acer TravelMate 4002WNLCi: Pentium M 725 @ 1.6GHz | Mobility Radeon 9700/64MB | 2GB DDR400 | 15.4" WXGA
Viral is offline   Reply With Quote
Old 07-13-10, 08:11 PM   #3
XP_GUN
Registered User
 
XP_GUN's Avatar
 
Join Date: Jun 2003
Location: Orange CA.
Posts: 1,086
Default Re: iPhone 4 recall "inevitable" as PR experts call for action


"There is Nothing wrong with our new iPhone 4. It's Google who is at fault for spreading false rumors and they will be brought before Steve Job's in the name of Apple!"
__________________
Yeah I use a Mac Mini now....
XP_GUN is offline   Reply With Quote
Old 07-13-10, 08:52 PM   #4
D3V1N
Registered User
 
Join Date: May 2009
Location: Minnesota
Posts: 48
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

I dont think apples does recalls
I bought a brand new 30inch ACD when they were $1999
about 6 months in it started having flashing pixels
google the problem and found this 31 page thread
http://discussions.apple.com/thread....hreadID=221104
it has been trimmed down and there are more threads like it
apple did fix my monitor because it was under warranty
but they did say that they have never seen nor heard of this problem
i think they just grease the squeaks because its cheaper
plus a real apple fan would enjoy the imperfections of his new gizmo
D3V1N is offline   Reply With Quote
Old 07-15-10, 06:08 AM   #5
FlyVomit
Registurd user
 
FlyVomit's Avatar
 
Join Date: Jul 2002
Location: Orbiting around Uranus
Posts: 59
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

Quote:
Originally Posted by XP_GUN View Post

"There is Nothing wrong with our new iPhone 4. It's Google who is at fault for spreading false rumors and they will be brought before Steve Job's in the name of Apple!"

Brilliant!
__________________
Help MikeC by clicking on an ad once in a while
FlyVomit is offline   Reply With Quote
Old 07-15-10, 06:33 AM   #6
betterdan
Guest
 
Posts: n/a
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

May hear some news Friday http://www.nvnews.net/vbulletin/show...35#post2287835
  Reply With Quote
Old 07-15-10, 10:10 AM   #7
munkus
Cold nose, warm heart
 
munkus's Avatar
 
Join Date: Sep 2007
Location: San Jose, CA
Posts: 1,559
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

So...the big question is, when the PR experts call for action, will they get a signal? Guess it depends on how they hold the phone.
munkus is offline   Reply With Quote
Old 07-15-10, 10:14 AM   #8
DiscipleDOC
 
DiscipleDOC's Avatar
 
Join Date: Dec 2002
Location: Alabama, Planet Earth
Posts: 5,993
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

IF this is a real issue, my question would be why didn't they test this out before rolling out the new iPhone? Makes no sense to me.
DiscipleDOC is offline   Reply With Quote

Old 07-15-10, 10:17 AM   #9
grey_1
Guest
 
Posts: n/a
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

Quote:
Originally Posted by DiscipleDOC View Post
IF this is a real issue, my question would be why didn't they test this out before rolling out the new iPhone? Makes no sense to me.
They couldn't.

Too many people using devices in the room.




I was using my sis-in-laws iphone (not sure of the model, but it's not a 4) the other day and was going to buy my wife a new one.

No way now.
  Reply With Quote
Old 07-15-10, 10:19 AM   #10
DiscipleDOC
 
DiscipleDOC's Avatar
 
Join Date: Dec 2002
Location: Alabama, Planet Earth
Posts: 5,993
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

Quote:
Originally Posted by grey_1 View Post
They couldn't.

Too many people using devices in the room.




I was using my sis-in-laws iphone (not sure of the model, but it's not a 4) the other day and was going to buy my wife a new one.

No way now.
I have one and I love it. I just don't think that I'm buying the iPhone 4.
DiscipleDOC is offline   Reply With Quote
Old 07-15-10, 10:23 AM   #11
FlyVomit
Registurd user
 
FlyVomit's Avatar
 
Join Date: Jul 2002
Location: Orbiting around Uranus
Posts: 59
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

It's a phone, get a life .................. It's like digital watches all over again
__________________
Help MikeC by clicking on an ad once in a while
FlyVomit is offline   Reply With Quote
Old 07-15-10, 02:25 PM   #12
CaptnStubing
Registered User
 
CaptnStubing's Avatar
 
Join Date: Mar 2008
Posts: 2,714
Default Re: iPhone 4 recall "inevitable" as PR experts call for action

Is this a real issue or just a couple that have been bad and the media blows it all out of proportion?
CaptnStubing is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 02:41 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2014, nV News.