Bug Report: Hard crash (freeze) with nVidia GTX 460

[flammon]

Started crashing again.

Kernel: 2.6.39.3, Driver: 275.19.

Dmesg:

[145146.777237] NVRM: Xid (0000:06:00): 13, 000b 00000000 00009097 00002398 00000000 00000000
[145146.786964] NVRM: Xid (0000:06:00): 13, 000b 00000000 00009097 00002480 00001030 00000000
[145146.798902] NVRM: Xid (0000:06:00): 13, 000b 00000000 00009097 00002480 00001030 00000000
[145146.809632] NVRM: Xid (0000:06:00): 13, 000b 00000000 00009097 00002480 00001030 00000000

[dyrvere]

Originally Posted by elvanor

Hello, I am experiencing hard freezes (eg, computer totally hung up, impossible to kill X or do whatever, have to reboot) with an ASUS nVidia GTX 460.

I am using kernel-2.6.37-rc5 (vanilla) on Gentoo, nVidia drivers 206.19.29. The problem also appeared using any combination of kernel and drivers since I installed the card (I tried 2.6.33, 2.6.35, 2.6.36 at least, with older nVidia drivers as well).

This happens about once a day (maybe once every two days) and seems to be totally random. Eg, sometimes I just move my mouse on the screen, and bam, it hangs; sometimes I leave my computer running during the night (doing nothing), I return next morning only to find it has frozen.

I am sure the culprit is the nVidia binary drivers; if I remove them and install Nouveau drivers, no more crashes (I did that and it ran for 3 weeks without problems - I reinstalled the binary drivers 4 days ago and already suffered from 3 hard freezes).

I attach the log requested but it seems to me it does not contain any useful info - maybe the script had a problem?

How can I further help nVidia troubleshoot and fix this *extremely painful* problem? It prevents from using my computer in normal conditions...

It's a shame really.
I experience the same problems as well most of the time. But for me they occur when flash content would be playing on screen. So now I've commented out #EnableLinuxHWVideoDecode=1 in /etc/adobe/mms.cfg and hope that will help, unfortunately this means it's running without hardware decoding on youtube etc. Knock on wood, no freezes. On the other hand your card would use a different VDPAU so perhaps no relation.

[flammon]

Originally Posted by dyrvere

So now I've commented out #EnableLinuxHWVideoDecode=1 in /etc/adobe/mms.cfg and hope that will help, unfortunately this means it's running without hardware decoding on youtube etc.

Yes, you're probably right. I just installed the Flash-Aid addon and I'm pretty sure that it sett EnableLinuxHWVideoDecode to 1. It's sad that I can't play accelerated video in 2011 because of driver issues.

[skuda]

I have related problems to this bug report (i think) with a Gigabyte 560 TI card.

I am using Arch Linux with 2.6.39 kernel and propietary nvidia drivers 275.21.

I can't get to card to fail doing extress tests but any specific actions freeze Xorg and i have to reboot, for example it is very easy to freeze the card with cairo-dock using opengl and subdocks in parabolic view, it's not the only way but get really easy to freeze this way.

I have too problems with flash ghost images in a different desktop where the browser it is opened that get fixed if i disable hw acceleration in flash (to be fair i have tested this the last time in 275.19 version).

Using in powermizer the "Prefer maximum Performance" helps somewhat (make more difficult to freeze) but not fix the problem.

[J3SUS666]

Hi All, here's my two cents for what it's worth.

I've been having what I believe is the same problem.
GTX460, Ubuntu 11.04 Kernel 2.6.38-10 (64-bit), Sandybridge chipset. Random crashes (completely random as far as I can tell) were occurring on average every 3-6 hours, this was a hard crash requiring a hard reset, and when playing audio, this resulted in looping, sometimes distorted.

A couple of days ago I removed the nvidia drivers, and reverted to the nouveau drivers. Since, I have had no problems for about 48 hours runtime!

I have just upgraded my kernel to 3.0.0, and intend on testing this out, however there is currently a problem with nvidia binaries on 3.0.0. Apparently the latest nvidia drivers from xorg-edgers solves this. Will report back with results.

[J3SUS666]

Hi All,

I failed to get linux 3.0.0 + nvidia 175+ + ubuntu 11.04 combo to work.
I instead gave up, and upgraded to 11.10. I installed the default nvidia drivers, and have now enjoyed over 16 hours of run-time (never happened before!).

After some reading, I believe the 3.0.0 kernel was probably unnecessary, and I would recommend anyone else trying to solve this problem to upgrade to the 2.6.39 kernel and give that a shot. I can't recommend upgrading to 11.10 because it is way too buggy at the moment.

Good luck!

Lewis

[skuda]

For me the problem seems to be fixed (or much more difficult to trigger) with the new nvidia drivers 280.13 version in the same 2.6.39 kernel, i will report here if the bug persists.

[flammon]

Still crashing with 280.13 driver on 3.0.3 kernel. It's actually not that hard to make it crash. Viewing a WebGL page in Firefox should do it. https://demoparty.mozillalabs.com/gallery/51/akemi

[flammon]

nVidia, do you need anything else from us to solve this problem? Is there a fix in the works?

Does the following dmesg help at all?

[63336.458305] NVRM: Xid (0000:06:00): 13, 000a 00000000 0000902d 000008dc 00000000 00000000
[63336.495592] NVRM: Xid (0000:06:00): 13, 000a 00000000 0000902d 00000220 ffffffff 0000000c
[63858.971507] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000edc 00d0dcde 00000003 00000000
[63858.971543] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ee0 00dedede 00000003 00000000
[63858.971570] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ee4 00dedede 00000003 00000000
[63858.971595] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ee8 00dedede 00000003 00000000
[63858.971621] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000eec 00dedede 00000003 00000000
[63858.971646] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ef0 00dedede 00000003 00000000
[63858.971671] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ef4 00dedede 00000003 00000000
[63858.971696] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000ef8 00dedede 00000003 00000000
[63858.971721] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000efc 00dedede 00000003 00000000
[63858.971746] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000f00 00dedbcd 00000003 00000000
[63858.971771] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000f04 00b19174 00000003 00000000
[63858.971796] NVRM: Xid (0000:06:00): 56, CMDre 00000001 00000f08 0060524d 00000003 00000000

[elvanor]

I just updated to 2.6.39.3 from 2.6.38.7 and yes... the crashes are back

I am on 275.19 for the nvidia drivers. I will probably revert to 2.6.38.7 which had 0 problems.

[seaweed]

Originally Posted by J3SUS666

Hi All, here's my two cents for what it's worth.

I've been having what I believe is the same problem.
GTX460, Ubuntu 11.04 Kernel 2.6.38-10 (64-bit), Sandybridge chipset. Random crashes (completely random as far as I can tell) were occurring on average every 3-6 hours, this was a hard crash requiring a hard reset, and when playing audio, this resulted in looping, sometimes distorted.

A couple of days ago I removed the nvidia drivers, and reverted to the nouveau drivers. Since, I have had no problems for about 48 hours runtime!

I have just upgraded my kernel to 3.0.0, and intend on testing this out, however there is currently a problem with nvidia binaries on 3.0.0. Apparently the latest nvidia drivers from xorg-edgers solves this. Will report back with results.

I have a similar setup (Sandybridge, GTX 460 M, core I-7) running stock Ubuntu 11.04. and the Nvidia driver version (280.13). Causes kernel crash - after running about 4/5 minutes. nvidia-bug-report attached.

[flammon]

Can someone from Nvidia please at least give us some kind of response? I noticed that Windows users are having issues as well. http://www.google.com/search?hl=en&q=nvidia+460+crash. Is there something wrong with the 460 hardware? Is it a driver issue? Is it a compatibility issue? Are you able to reproduce the problems? Should I be returning the card for a different one? Silence is the worst thing that you can do.