G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus

nixuser · 02-25-12, 06:56 AM

I'm using the following:

System: Dell M6500 Laptop with 8GB RAM
GPU: Quadro FX 2800M
OS: Debian 6.0.4 64 bit with Linux 2.6.32-5-amd64 x86_64
Monitor: External Dell 2707WFP
BIOS: Latest DELL BIOS A08 (release date 12/21/2011)
Drivers: I tried both NVIDIA-Linux-x86_64-295.20.run and NVIDIA-Linux-x86_64-280.13.run drivers with TwinView.

The errors are as follows which results into comple system freez (keyboard lock and blank screen on both monitors)

Code:

Feb 24 18:12:20 wks01 kernel: [22402.614720] NVRM: GPU at 0000:01:00.0 has fallen off the bus.
Feb 24 18:12:20 wks01 kernel: [22402.614728] NVRM: os_pci_init_handle: invalid context!
Feb 24 18:12:20 wks01 kernel: [22402.614730] NVRM: os_pci_init_handle: invalid context!
Feb 24 18:12:20 wks01 kernel: [22402.614752] NVRM: GPU at 0000:01:00.0 has fallen off the bus.
Feb 24 18:12:20 wks01 kernel: [22402.614756] NVRM: os_pci_init_handle: invalid context!
Feb 24 18:12:20 wks01 kernel: [22402.614758] NVRM: os_pci_init_handle: invalid context!

I tried various suggestion such as setting GPU in Persistence Mode, passing hpet=disable to kernel via grub, updated with latest Dell BIOS and so on. I also ran Dell diagnostic tools and did not found any errors. No errors found in Dell Bios logs. CPU, hdd and GPU all are running at cool temperatures. I also ran memtest (it took entier night) but did not found any ram errors. This happens onece or twice a day (today it happens five times). I'm also attching the bug report as suggested by the tool.

I hope somebody can provide me more suggestions so that I can work peacefully.

nixuser · 02-29-12, 12:47 AM

So far no solution found. I've now switched to nouveau driver. But, when I need video editing I need real driver. The nouveau has so many limitions. Should I call Dell to replace my GPU card? I'm not sure if this is a driver or hardware problem.

jds7717 · 05-08-12, 01:47 PM

Did you ever resolve your problem? We seem to be having similar problems on M6500 and M6600 systems.

sandipt · 05-09-12, 02:31 PM

Please provide reproduction steps ?

nixuser · 07-06-12, 03:38 PM

Quote:

Originally Posted by jds7717

Did you ever resolve your problem? We seem to be having similar problems on M6500 and M6600 systems.

No it was never resolved.

Quote:

Please provide reproduction steps ?

This is quickest way:

Start browser (FF or chrome)
Go to youtube or any other video site
Start playing video or playlist
Start other activities such as writing code using gedit / vim
Browsing API docs using browser
Withing 10 to 15 minutes (sometime within mintues) it will freeze with above error.

Sometime it will just happen randomly with same error. We also ran various test provided by Dell (software based) and found no error. The device works perfectly under Windows - 7.

Thanks!

jds7717 · 07-06-12, 04:20 PM

We are still having this problem as well. I've tried all of the new releases of the driver but it persists.

Maybe this is unrelated but I found it peculiar that Dell provides driver version 260.19.29 even though that was a year old at the time of this system's release. Our system has a 3000M and 260.19.29 doesn't even list that as supported. It makes me wonder if Dell recognized this issue and that the newer drivers have this problem.

nixuser · 07-06-12, 05:34 PM

Do you see this issue randomly or only with the flash player and/or video editing apps?

BTW, I tried the latest driver version 302.17 ( get it here http://www.nvidia.com/object/linux-d...17-driver.html ) but I still got this problem. Try out v302.17 and see if this solves your problem.

blujay · 07-07-12, 07:19 AM

This bug may be related: http://www.nvnews.net/vbulletin/showthread.php?t=178362 I experience the same problem with my 8400M GS, but when I downgraded to 290.20, the problem seems to have stopped. It never happened until I upgraded from Ubuntu 11.10 to 12.04. Also: http://www.nvnews.net/vbulletin/show...=1#post2559166

jds7717 · 07-09-12, 01:27 PM

For me, the system seems fine until I launch an openGL application. I'm not using any flash or video editing applications.

Forgot to mention that I have already tried 302.17 and the problem remains.

nixuser · 07-10-12, 05:19 PM

It appears that this is a common issue with Dell M6500 and 6600 devices. We have few other laptops from Lenovo (thinkpad with NVIDIA 4200M and other nvidia cards). Those seems to working fine. See this thread https://forum.solidworks.com/message...#262573#262573 Tomorrow, I'm gonna try to use device without connected power supply. Otherwise I'm gonna ask dell to replace my card or entire laptop. I can't work like this. I need fix.

sandipt · 07-11-12, 08:36 AM

We are reproduced this issue in house and investigating. Bug is :973068 Fedora 17: X freeze with flash HD video on firefox/chrome with NVRM: GPU at 0000:01:00.0 has fallen off the bus

nixuser · 07-13-12, 11:05 AM

Quote:

Originally Posted by sandipt

We are reproduced this issue in house and investigating. Bug is :973068 Fedora 17: X freeze with flash HD video on firefox/chrome with NVRM: GPU at 0000:01:00.0 has fallen off the bus

Thanks. Also this error shows up very quickly when you I run OpenGL based app (as noticed by jds7717). So I ran celestia - a real-time 3d visual space simulation and it crashed immediately.

05-08-12, 01:47 PM	#3
jds7717 Registered User Join Date: Nov 2003 Posts: 14	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus Did you ever resolve your problem? We seem to be having similar problems on M6500 and M6600 systems.

05-09-12, 02:31 PM	#4
sandipt NVIDIA Corporation Join Date: Dec 2010 Posts: 259	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus Please provide reproduction steps ?

07-06-12, 04:20 PM	#6
jds7717 Registered User Join Date: Nov 2003 Posts: 14	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus We are still having this problem as well. I've tried all of the new releases of the driver but it persists. Maybe this is unrelated but I found it peculiar that Dell provides driver version 260.19.29 even though that was a year old at the time of this system's release. Our system has a 3000M and 260.19.29 doesn't even list that as supported. It makes me wonder if Dell recognized this issue and that the newer drivers have this problem.

07-06-12, 05:34 PM	#7
nixuser Registered User Join Date: Feb 2012 Posts: 7	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus Do you see this issue randomly or only with the flash player and/or video editing apps? BTW, I tried the latest driver version 302.17 ( get it here http://www.nvidia.com/object/linux-d...17-driver.html ) but I still got this problem. Try out v302.17 and see if this solves your problem.

07-07-12, 07:19 AM	#8
blujay Registered User Join Date: Oct 2005 Posts: 14	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus This bug may be related: http://www.nvnews.net/vbulletin/showthread.php?t=178362 I experience the same problem with my 8400M GS, but when I downgraded to 290.20, the problem seems to have stopped. It never happened until I upgraded from Ubuntu 11.10 to 12.04. Also: http://www.nvnews.net/vbulletin/show...=1#post2559166

02-29-12, 12:47 AM	#2
nixuser Registered User Join Date: Feb 2012 Posts: 7	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus So far no solution found. I've now switched to nouveau driver. But, when I need video editing I need real driver. The nouveau has so many limitions. Should I call Dell to replace my GPU card? I'm not sure if this is a driver or hardware problem.

07-09-12, 01:27 PM	#9
jds7717 Registered User Join Date: Nov 2003 Posts: 14	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus For me, the system seems fine until I launch an openGL application. I'm not using any flash or video editing applications. Forgot to mention that I have already tried 302.17 and the problem remains.

07-10-12, 05:19 PM	#10
nixuser Registered User Join Date: Feb 2012 Posts: 7	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus It appears that this is a common issue with Dell M6500 and 6600 devices. We have few other laptops from Lenovo (thinkpad with NVIDIA 4200M and other nvidia cards). Those seems to working fine. See this thread https://forum.solidworks.com/message...#262573#262573 Tomorrow, I'm gonna try to use device without connected power supply. Otherwise I'm gonna ask dell to replace my card or entire laptop. I can't work like this. I need fix.

07-11-12, 08:36 AM	#11
sandipt NVIDIA Corporation Join Date: Dec 2010 Posts: 259	Re: G92 [Quadro FX 2800M]: GPU at 0000:01:00.0 has fallen off the bus We are reproduced this issue in house and investigating. Bug is :973068 Fedora 17: X freeze with flash HD video on firefox/chrome with NVRM: GPU at 0000:01:00.0 has fallen off the bus