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Old 02-11-13, 11:26 PM   #1
XMAN52373
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Default I will never buy ASUS again

Had my card for less than a year and thanks to the same update 3 days in a row from MS it goes broke and ASUS is claiming it is user damage and I still have yet to here from anyone regaurding my card. They have had it for 2 weeks. I'm a store manager for a small pc repair shop and I am already passing along my ASUS experience to my customers many of whom are being turned off to ASUS after hearing what I'm going thru just with my RMA. I dare any ASUS employee who works there and visits here to post in this thread.
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Old 02-13-13, 07:03 PM   #2
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Default Re: I will never buy ASUS again

welp, they are claiming water damage which is funny cause in the picture you can't even see where they are pointing to.
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Old 02-16-13, 04:40 PM   #3
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Default Re: I will never buy ASUS again

Water damage? Wow.

Sapphire is another company I won't do business with due to poor warranty support and making the user out to be a thief.
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Old 03-03-13, 02:31 AM   #4
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Default Re: I will never buy ASUS again

I don't get what you are trying to prove. MS Updating three days in a roll damage the card? That's so weird - more like impossible! How would MS updating damage the card?
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Old 03-14-13, 08:50 PM   #5
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Default Re: I will never buy ASUS again

Quote:
Originally Posted by jcniest5 View Post
I don't get what you are trying to prove. MS Updating three days in a roll damage the card? That's so weird - more like impossible! How would MS updating damage the card?
ok, and bare in mind this is because my stupid ass didn't turn off auto update

Day one, MS updates the drivers. Once update has been done desktop is getting graphical errors. I go into deivce manager roll back drivers back to the 310s i had been using. desktop and gaming as usuall.

Day two, rince and repeat above only this time starting to get graphical errors every where, even on the net. rolling back fixes issue and its back to having fun.

Day three, this time rolling back the driver doesn't help, MS driver update has damage the card and gets graphical errors no matter what.

And to say MS can't possibly do something like this is just stupid and shows lack of knowledge. I work on pcs for a living and can't count the number of times a MS driver update has screwed something up within a machine. some examples are:

touchpad driver updates and touchpad no longer functions, sound card driver updates and no longer outputs sond to system speakers or headphone jack. video driver cause graphical errors or my personnal fav, black screen on windows boot up. again these are just some examples.
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