Help! ZipZoomFly shipped my order to the incorrect address! Help! :(

Digital_Trans · 03-01-07, 02:51 AM

I need some solid advice from you guys. What would you do if the following happend to you?

I placed an order on Feb. 18th, 2007 via online with ZipZoomfly.com After I placed the order I updated my account information on their website since infact my address is really, really long.
After that I decided to call Zipzoomfly's customer service department and leave a detailed message in regards to me updating my account information after placing the order. Not only did I call and leave a detailed message with them I also sent them 2 valid e-mails which were in regards to me updating my bill to ship to after the fact I placed the order. This awat their would be any errors or delays with my order. If anyone's ever dealed with Zipzoomfly.com you know they suck at customer service...they never answer their phones. So I was forced to leave a message. With that being said, they had at least a 15 to 16 hour open window to get me phone message and both the emails I sent them. Regardless on how informative I was with Zipzoomfly.com they still failed on all accounts to ship my product to me. They shipped it to the wrong apartment number. The package delivered and signed at some other address other then mine.
From what I've heard, the FedEx driver signed it himself and left it on the 3rd floor in front of the door. I never got ****! The value is over $265.00 I payed via PayPal and have started the claim process against ZipZoomfly.com I hope to get a full refund a/sap! If you guys can help me and suggest any other advice I sure would love to hear from you all. At the moment I'm trying to have FedEx email the shipping label ZipZoomfly.com used to send the item out. That will show their mistake withthe incorrect apartment number and then I can use it against ZipZoomfly.com For Zipzoomfly is by far the worst I've ever had to deal with. I love Newegg.com they are and will remain faithful to them from this day forth.

mojoman0 · 03-01-07, 03:52 AM

Go to the apartment and get the damn package! And if that doesnt work, go back the next day wearing those short brown UPS shorts that chicks dig and pretend like you shipped it to the wrong address.

Digital_Trans · 03-01-07, 03:58 AM

Quote:

Originally Posted by mojoman0

Go to the apartment and get the damn package!

I went to the apartment leasing office and it wasn't there. I even tryed to contact the person who got the package. Even the FedEx driver tryed to get the package with a call tag and the person who lives at the apartment has not replied or even opened their door.
Someone has my damn package and I want to hun them down like a mad man.

mojoman0 · 03-01-07, 04:00 AM

hmmm....bring someone at the office to the apt. so you can speak to them

Inf1n1tyComplex · 03-01-07, 08:13 AM

OMFG! That’s pure genius I am going to get my friend to order something online and use my family's vacation apartment near the beach address, latter he will say he is changing address just as the product is being sent I will receive the package and then claim that the driver did not deliver it to the address and that I was not currently staying their at the time and that someone else must have picked it up thus I am unable to return the item to the driver... My friend will file a claim and get his money back and then we have a free item... That’s a nice setup you got their j/k

Athena · 03-01-07, 01:57 PM

wow that sucks you ordered the item to the wrong address.

I hope ZipZoom can help you out of this mess. good luck.

stevemedes · 03-01-07, 04:39 PM

?
Zipzoomfly always answers their phones for me. Never had a single problem with them.

J-Mag · 03-01-07, 05:26 PM

What ship method did you pick? If it was FedEx, UPS, or DHL you should have just called them directly and told them to re-route it. If you were being a cheap bastard and going USPS, then disregard

Labyrinth · 03-01-07, 05:38 PM

Hey man..I ordered a Raptor drive from Zipzoomfly last year and they shipped it FedEx Home Delivery

Well to make a long story short, FedEx delivered it to a wrong address and apt. #. I never saw it again, and it took like 4 months to get my refund back from ZZF. I'm never using ZZF again.. Newegg FTW!! Newegg may be a bit more expensive, but at least I've never had an issue with their service!

Good luck with yours!

Digital_Trans · 03-02-07, 12:48 AM

Quote:

Originally Posted by J-Mag

What ship method did you pick? If it was FedEx, UPS, or DHL you should have just called them directly and told them to re-route it. If you were being a cheap bastard and going USPS, then disregard

No, It was shipped FedEx Ground and ZipZoomFly sucks ass for putting the wrong apt. nbr. on the package. I filed a claim with PayPal since that's how the method of payment was made. I have proof of their **** up. The FedEx tracking number shows delivered and now one for a call tag showing a pick up. Only they don't have the package because the ****ing driver left it at the door at the wrong addres and now it's gone forever! Also, while were on the topic of shipping, I also found out that the driver didn't even obtain a valid signature or any singnature. It's been reported from what I know to be that he signed it him self and just left the ****ing package at he front door of the incorrect address. that dumb ****ing bastard.

Saintster · 03-02-07, 04:58 AM

I drive for UPS and I know several fed ex drivers. First off I would get a hold of fed ex and demand as to why he signed it off and left it. You have already tried to get a hold of the shipper. You need to make someone accountable for the mistake. Most likely zzf will have to reship it and they eat the loss and they will if they are worth anything. You can go after fed ex also it may be a little more difficult. I see this a lot and it's BS. I hope your product soon . Kinda of weird that the call tag is being shown as picked up.Something is fishy here. Good Luck

Athena · 03-02-07, 12:45 PM

Quote:

Originally Posted by Digital_Trans

No, It was shipped FedEx Ground and ZipZoomFly sucks ass for putting the wrong apt. nbr. on the package. I filed a claim with PayPal since that's how the method of payment was made. I have proof of their **** up. The FedEx tracking number shows delivered and now one for a call tag showing a pick up. Only they don't have the package because the ****ing driver left it at the door at the wrong addres and now it's gone forever! Also, while were on the topic of shipping, I also found out that the driver didn't even obtain a valid signature or any singnature. It's been reported from what I know to be that he signed it him self and just left the ****ing package at he front door of the incorrect address. that dumb ****ing bastard.

If they are that bad for putting the wrong address on the package what does that say about ordering to the wrong address?

Past that how is ZZF bad for a messup by FedEx delivering the package to the wrong address it was original ordered to but FedEx did not get a proper sign off for?
Personally I would have thought "hey FedEx made a mistake I should get it fixed by FedEx", but that just me, my thinking is affected by my meds I am pretty sure.

03-01-07, 02:51 AM	#1
Digital_Trans BANNED Join Date: May 2005 Location: Sin City Posts: 2,862	Help! ZipZoomFly shipped my order to the incorrect address! Help! :( I need some solid advice from you guys. What would you do if the following happend to you? I placed an order on Feb. 18th, 2007 via online with ZipZoomfly.com After I placed the order I updated my account information on their website since infact my address is really, really long. After that I decided to call Zipzoomfly's customer service department and leave a detailed message in regards to me updating my account information after placing the order. Not only did I call and leave a detailed message with them I also sent them 2 valid e-mails which were in regards to me updating my bill to ship to after the fact I placed the order. This awat their would be any errors or delays with my order. If anyone's ever dealed with Zipzoomfly.com you know they suck at customer service...they never answer their phones. So I was forced to leave a message. With that being said, they had at least a 15 to 16 hour open window to get me phone message and both the emails I sent them. Regardless on how informative I was with Zipzoomfly.com they still failed on all accounts to ship my product to me. They shipped it to the wrong apartment number. The package delivered and signed at some other address other then mine. From what I've heard, the FedEx driver signed it himself and left it on the 3rd floor in front of the door. I never got ****! The value is over $265.00 I payed via PayPal and have started the claim process against ZipZoomfly.com I hope to get a full refund a/sap! If you guys can help me and suggest any other advice I sure would love to hear from you all. At the moment I'm trying to have FedEx email the shipping label ZipZoomfly.com used to send the item out. That will show their mistake withthe incorrect apartment number and then I can use it against ZipZoomfly.com For Zipzoomfly is by far the worst I've ever had to deal with. I love Newegg.com they are and will remain faithful to them from this day forth.

03-01-07, 03:52 AM	#2
mojoman0 I met Chuck Norris Join Date: Mar 2006 Location: California Posts: 1,465	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( Go to the apartment and get the damn package! And if that doesnt work, go back the next day wearing those short brown UPS shorts that chicks dig and pretend like you shipped it to the wrong address.

03-01-07, 04:00 AM	#4
mojoman0 I met Chuck Norris Join Date: Mar 2006 Location: California Posts: 1,465	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( hmmm....bring someone at the office to the apt. so you can speak to them

03-01-07, 01:57 PM	#6
Athena spirit filled Join Date: Dec 2003 Location: US Posts: 1,631	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( wow that sucks you ordered the item to the wrong address. I hope ZipZoom can help you out of this mess. good luck. __________________ The only reason we are all here is because we are not all there!

03-01-07, 04:39 PM	#7
stevemedes Intel Virgin Join Date: Feb 2004 Location: New Jersey Posts: 2,201	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( ? Zipzoomfly always answers their phones for me. Never had a single problem with them. __________________ MAIN RIG: Core 2 Duo E6400 @ 3.2ghz \| Asus P5B Deluxe w/ Thermalright HR-09 \| 4gb Crucial BallistiX Tracer PC2-8000 \| eVGA 9800 GTX \| Tuniq Tower 2x36gb WD Raptor RAID-0 \| 750gb WD SE16 \| Samsung SH-S203B \| X-Fi XtremeMusic \| Corsair VX550 Dual NEC 20WMGX2 20" IPS LCD's \| Coolermaster Stacker 832 \| Klipsch Promedia 2.1 HTPC: AMD X2 4000+ \| Gigabyte 780G mATX \| 2gb Corsair DDR2-800 \| AVerTV PCIe Combo Tuner \| Seagate 80gb Sony NEC Optiarc BD-ROM \| Antec TPII 550 \| Silverstone Sugo SG-02B \| Logitech diNovo Edge \| Creative Gigaworks T20 \| LG L246WP 24" MVA LCD \|

03-01-07, 05:26 PM	#8
J-Mag Weapon of MassConsumption Join Date: Feb 2005 Posts: 5,119	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( What ship method did you pick? If it was FedEx, UPS, or DHL you should have just called them directly and told them to re-route it. If you were being a cheap bastard and going USPS, then disregard

03-01-07, 05:38 PM	#9
Labyrinth Registered User Join Date: Sep 2006 Posts: 318	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( Hey man..I ordered a Raptor drive from Zipzoomfly last year and they shipped it FedEx Home Delivery Well to make a long story short, FedEx delivered it to a wrong address and apt. #. I never saw it again, and it took like 4 months to get my refund back from ZZF. I'm never using ZZF again.. Newegg FTW!! Newegg may be a bit more expensive, but at least I've never had an issue with their service! Good luck with yours! __________________ New 24" Apple Aluminum iMac C2D Extreme 2.8Ghz-- 24-inch glossy widescreen display -- 4GB memory -- 500GB hard drive -- 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW) -- ATI Radeon HD 2600 PRO with 256MB memory -- Built-in iSight Camera 16GB IPod Touch (2nd Generation)

03-02-07, 04:58 AM	#11
Saintster Registered User Join Date: Jul 2004 Posts: 802	Re: Help! ZipZoomFly shipped my order to the incorrect address! Help! :( I drive for UPS and I know several fed ex drivers. First off I would get a hold of fed ex and demand as to why he signed it off and left it. You have already tried to get a hold of the shipper. You need to make someone accountable for the mistake. Most likely zzf will have to reship it and they eat the loss and they will if they are worth anything. You can go after fed ex also it may be a little more difficult. I see this a lot and it's BS. I hope your product soon . Kinda of weird that the call tag is being shown as picked up.Something is fishy here. Good Luck

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