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Old 12-11-07, 10:08 PM   #13
jolle
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Default Re: Logitech is awesome!

Quote:
Originally Posted by crainger
Ima ask them where I can get a Jessica Alba.

*Waiting patiently by the mail box*
I like the way you think, though itd look suspicous if 2 people ask for a Alba..
Ill just as for Biel or something.
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Old 12-11-07, 10:32 PM   #14
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Default Re: Logitech is awesome!

Logitech support is excellent.

My Z5500 set started blowing fuses one day and all I had to do was send them the control pod and they sent me an entire new system.

I basically have 2 full systems, minus one control pod. If I ever have any speaker problems I have another whole set to try.
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Old 12-11-07, 10:33 PM   #15
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Default Re: Logitech is awesome!

I see absolutely no issue at all with asking for Jessica Alba at the same time, as long as I can get quicker shipping.

Logitech listens to their customers!

G9 proves it!
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Old 12-12-07, 12:21 PM   #16
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Default Re: Logitech is awesome!

logitech is amazing.... my mx700 would keep giving low battery warnings and wouldnt charge properly... this was 3 years after i bought it (5 year warranty)... after showing proof of purchase... they sent me an MX revolution free of charge... that one had some disconnection issues and they sent me another mx revolution... that one also had disconnection issues and i asked for a G7.... they sent me a G7 and ive been using that ever since april without any issues...
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Old 12-12-07, 12:27 PM   #17
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Default Re: Logitech is awesome!

Quote:
Originally Posted by Eliminator
logitech is amazing.... my mx700 would keep giving low battery warnings and wouldnt charge properly... this was 3 years after i bought it (5 year warranty)... after showing proof of purchase... they sent me an MX revolution free of charge... that one had some disconnection issues and they sent me another mx revolution... that one also had disconnection issues and i asked for a G7.... they sent me a G7 and ive been using that ever since april without any issues...
Holy crap.

Did they let you keep all of those?
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Old 12-12-07, 12:33 PM   #18
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Default Re: Logitech is awesome!

Quote:
Originally Posted by slaWter
Hey it's a Swiss company, did you expect anything else?
I wouldn't say for certain for any Swiss company, but generally they have a very high level of trust between them and their customers.
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Old 12-12-07, 01:19 PM   #19
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Default Re: Logitech is awesome!

Quote:
Originally Posted by CaptNKILL
Holy crap.

Did they let you keep all of those?
yup my mx700 and 2x mx revolutions are just catching dust now... the mx rev is pretty much useless for gaming since it keeps disconnecting for a few seconds at random times
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Old 12-15-07, 10:46 AM   #20
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Default Re: Logitech is awesome!

To date logitech products I have had to RMA:

Harmony 880: sent a new one no questions asked,nor return of old one.

G25 (yes the $250 steering wheel): forcefeed back stopped working sent new one no questions asked nor did I have to return the old one.

G7: battery life questionable, talked with a logitech rep at a trade show, new G7 was on my doorstep before i got home. (I was in ATL for another DAY!)

by far the best customer service ever!

It sounds kind of bad that I have had to RMA three things from them but here is the list of logi products tha I have had over the last 4 years:

4- wireless xbox controllers
2-wireless xbox headsets
2 harmony remotes
1-z-5500
2- G15s
3- G7
1-G5
1-Dinovo keyboard/mouse
at least 4 of the $30 wireless desktops.
1-MX900
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Old 12-15-07, 12:19 PM   #21
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Default Re: Logitech is awesome!

well I contacted Logitech about my G7 issues and they are sending me a G9
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Old 12-15-07, 01:22 PM   #22
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Default Re: Logitech is awesome!

It's good to here about a company that actually gives a crap about the end users and has good support. Many companys could learn alot from them. The best bit is their products are damn good too. I bet they get a load of repeat business. Good on em!
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Old 12-15-07, 01:24 PM   #23
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Default Re: Logitech is awesome!

Logitech has always been great, I used to review for them a couple of years back, the quality of their products and their customer service has never faltered
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Old 12-15-07, 01:37 PM   #24
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Default Re: Logitech is awesome!

It sucks that not many companies are as good as Logitech.

I had a bad z-5500 revision, and they just had me send them the control pod, and they sent a brand new system. I kind of feel bad that i have two sets of speakers and 2 subwoofers and 2 remotes.

I got a ****ed-up LG L2000C revision, it was $589.99 when I bought it, and I'm stuck with it, and I don't even use it. More companies are like LG than Logitech, unfortunately.
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