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Old 01-06-08, 08:47 AM   #1
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Default Microsoft faces class action lawsuit due to Xbox Live outages

http://www.joystiq.com/2008/01/05/mi...-live-outages/

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It appears that a sincere apology and the promise of a free arcade game aren't enough to satisfy the unbridled rage of some Xbox Live users suffering from frequent outages -- three Texas residents slapped Microsoft with a class action lawsuit yesterday, claiming that the disruption of the service over the holidays is a breach of the Xbox Live Terms of Use contract. The suit claims the damages suffered from the outages exceed $5 million.

While we usually scoff at class action lawsuits for seemingly petty reasons, the plaintiffs have an excellent point -- Microsoft must have expected an influx of server-taxing Xbox Live subscribers around the holidays, yet they "failed to provide adequate access and service to Xbox Live and its subscribers." The ball appears to be in your court, Microsoft -- that better be one hell of a free arcade game.
Wow, I guess some people were in dying need of playing Halo Online during holiday seasons
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Old 01-06-08, 09:30 AM   #2
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Yeah I doubt I'd go that far, but at very least it might up the freebie a little. One free months subscription + an arcade game anyone?
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Old 01-06-08, 10:33 AM   #3
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Microsoft with their bottomless pockets and incredible technology centers couldn't provide adequate service to XBL customers... they better damn well know they're going to get slapped with a lawsuit. The worst part of this is that if it's true that Microsoft breeched their own contract by not providing adequate service to customers, then this could get really ugly for Microsoft.
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Old 01-06-08, 10:54 AM   #4
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

LMAO so since a bunch of dorks could not throw a halo 3 dork fest party for a period of time they are gonna sue? lmao. Get a life.
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Old 01-06-08, 11:01 AM   #5
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

My download speeds last night were abysmal.
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Old 01-06-08, 11:19 AM   #6
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get throw out quicker than Hunt at a Flatley convention.
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Old 01-06-08, 11:19 AM   #7
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Madpistol
Microsoft with their bottomless pockets and incredible technology centers couldn't provide adequate service to XBL customers... they better damn well know they're going to get slapped with a lawsuit. The worst part of this is that if it's true that Microsoft breeched their own contract by not providing adequate service to customers, then this could get really ugly for Microsoft.
Their obsession with contracts bites them in the ass at last.
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Old 01-06-08, 11:20 AM   #8
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Imbroglio
it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get throw out quicker than Hunt at a Flatley convention.
DAMNIT!

Their services are as is, so long as you pay a premium for them.
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Old 01-06-08, 11:24 AM   #9
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Imbroglio
it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get thrown out quicker than Hunt at a Flatley convention.
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Old 01-06-08, 11:34 AM   #10
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Imbroglio
it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get throw out quicker than Hunt at a Flatley convention.
Werd.. People seem to prefer suing rather than spending 5minutes reading the tos. I mean come on, xbox live is out for a couple of days, that's what, 0,65$ worth of xbox live time?
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Old 01-06-08, 11:49 AM   #11
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Imbroglio
it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get throw out quicker than Hunt at a Flatley convention.
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Old 01-06-08, 12:02 PM   #12
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Default Re: Microsoft faces class action lawsuit due to Xbox Live outages

Quote:
Originally Posted by Imbroglio
it's in the xbox live ToS that the Live Service is an "as is" service, meaning that if it goes down, you have to deal with it. This lawsuit will get throw out quicker than Hunt at a Flatley convention.
HAHAHA time to bump that thread back to the top!
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