Monitor Issue, Need HELP!

breathemetal · 01-26-08, 02:02 PM

My Dell 24'' just freaked out.

I have this REALLY annoying black line that goes all the way across the screen. It starts at about an inch off the bottom.

WTF?!

What should I do?

breathemetal · 01-26-08, 02:38 PM

bump! this is urgent!

Harnagel · 01-26-08, 06:37 PM

I would first make sure it's the monitor and not the video card. Have you tried plugging the monitor into another source? OR plugging a different monitor into your video card?

If it is the monitor, is it still under warranty?

breathemetal · 01-27-08, 01:08 PM

Well its the monitor for sure.

I called Dell's return specialists number and i was shocked at how good they are!
Their customer service is top notch.

I should be getting my new monitor in a day or two here, then I just ship this one back =]

Harnagel · 01-27-08, 02:34 PM

Yeah, I've heard great things about dell's support. Fortunately I've haven't had to use it yet.

Glad everything worked out for you

stncttr908 · 01-27-08, 03:54 PM

Cross-shipping is the best way to deal with failures IMO. A recent experience would be our dealings with EA's shoddy Rock Band guitars. Had a new one within one or two business days.

01-26-08, 02:02 PM	#1
breathemetal BANNED Join Date: May 2007 Location: I wish it wasnt the USA Posts: 4,447	Monitor Issue, Need HELP! My Dell 24'' just freaked out. I have this REALLY annoying black line that goes all the way across the screen. It starts at about an inch off the bottom. WTF?! What should I do?

01-26-08, 02:38 PM	#2
breathemetal BANNED Join Date: May 2007 Location: I wish it wasnt the USA Posts: 4,447	Re: Monitor Issue, Need HELP! bump! this is urgent!

01-26-08, 06:37 PM	#3
Harnagel Lurker Join Date: Sep 2002 Posts: 279	Re: Monitor Issue, Need HELP! I would first make sure it's the monitor and not the video card. Have you tried plugging the monitor into another source? OR plugging a different monitor into your video card? If it is the monitor, is it still under warranty? __________________ Q6600-G0 @ 3.6 \|GA-X38-DS4 \| 4x2048MB DDR2-800 \| Raptor 150 \| BFG 8800GTS 512MB

01-27-08, 01:08 PM	#4
breathemetal BANNED Join Date: May 2007 Location: I wish it wasnt the USA Posts: 4,447	Re: Monitor Issue, Need HELP! Well its the monitor for sure. I called Dell's return specialists number and i was shocked at how good they are! Their customer service is top notch. I should be getting my new monitor in a day or two here, then I just ship this one back =]

01-27-08, 02:34 PM	#5
Harnagel Lurker Join Date: Sep 2002 Posts: 279	Re: Monitor Issue, Need HELP! Yeah, I've heard great things about dell's support. Fortunately I've haven't had to use it yet. Glad everything worked out for you __________________ Q6600-G0 @ 3.6 \|GA-X38-DS4 \| 4x2048MB DDR2-800 \| Raptor 150 \| BFG 8800GTS 512MB

01-27-08, 03:54 PM	#6
stncttr908 Registered User Join Date: Aug 2002 Location: NJ, USA Posts: 4,496	Re: Monitor Issue, Need HELP! Cross-shipping is the best way to deal with failures IMO. A recent experience would be our dealings with EA's shoddy Rock Band guitars. Had a new one within one or two business days. __________________ PC - \| Core i7-2600K @ stock \| Gigabyte GA-P67A-UD3 \| 4GB Patriot Sector 5 DDR3 \| Galaxy GTX 460 1GB @ stock \| Corsair Force 120GB SSD \| Seagate 1TB 7200RPM \| 320GB Seagate 7200.10 \| 2x Seagate 500GB USB 2.0 \| Lite-On 20x SATA DVD+RW \| Silverstone TJ-09 \| Corsair 620W PSU \| Logitech Z-5500s \| Sennheiser HD-570 headphones \| Samsung 2494LW \| Laptop - \| Dell Inspiron 1420 \| C2D T7300 (2.0GHz, 4MB cache) \| 2GB DDR2-667 \| 160GB 7200RPM HDD \| DVD +/- RW \| 14.1" WXGA+ (1440x900) \| Broadcom 802.11g \| NVIDIA 8400M GS 128MB \|