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Old 02-13-08, 08:20 PM   #1
SLippe
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Question BFG RMA Experience

Okay, this is my first dealing with BFG and their RMA process. So far, so good. What has been some of your experiences with BFG's RMA? Also, it seems kind of quick, which I'm happy for and so will be my daughter, but almost too quick, ya know? Is this normal turn-around time for them? I also wonder what they'll send back? I RMA'd a 6800 GT OC AGP card.

Quote:
BFG RMA Status

Stage 1: Your full RMA number is XXXXXXXXX
Stage 2: Your RMA was received in the BFG Warehouse on 2008-02-12 10:24:35
Stage 3: Your RMA was processed in the BFG Warehouse on 2008-02-13 08:54:27 and has already shipped.
The new card (whatever it may be) will be here Friday.
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Old 02-13-08, 08:27 PM   #2
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Default Re: BFG RMA Experience

nice
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Old 02-13-08, 09:32 PM   #3
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Default Re: BFG RMA Experience

When I had my BFG 5900XT It wen about the same way. I just to give a brief description of why I was RMA'ing. Went smooth.
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Old 02-13-08, 10:19 PM   #4
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Default Re: BFG RMA Experience

When I sent in my 6800GT, they sent back a 7800GT
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Old 02-13-08, 11:47 PM   #5
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Default Re: BFG RMA Experience

Quote:
Originally Posted by jcrox
When I sent in my 6800GT, they sent back a 7800GT
Yeah, that's what I'm hoping happens here. Only a 7800GS, since it was AGP. My daughter wouldn't know the difference, but I'd be stoked for her! LOL
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Old 02-14-08, 12:13 AM   #6
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Default Re: BFG RMA Experience

Update this thread with what happens, when I had to RMA to bfg, they were amazingly fast and prompt with getting it done.
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Old 02-14-08, 12:21 AM   #7
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Default Re: BFG RMA Experience

Quote:
Originally Posted by Roliath
Update this thread with what happens, when I had to RMA to bfg, they were amazingly fast and prompt with getting it done.
Will do! I'll update it on Friday when I find out what they sent back.
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Old 02-14-08, 03:50 AM   #8
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Default Re: BFG RMA Experience

I personally love BFG's cards. I pay the premium for the better quality and higher clocks... and of course the lifetime warranty.
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Old 02-15-08, 02:38 PM   #9
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Talking Re: BFG RMA Experience

It's here!

And guess what they sent back? That's right! A brand new...

7800 GS OC


It looks exactly like this;


Whoohoo! Now to install it. Like I said before, my daughter won't know the difference, but man, I'm excited for her! I'm very impressed with the BFG and their RMA department.
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Old 02-15-08, 10:58 PM   #10
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Default Re: BFG RMA Experience

Definitely like my Abit experience.........
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Old 02-15-08, 11:17 PM   #11
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Default Re: BFG RMA Experience

Quote:
Originally Posted by SLippe
It's Here
Dude that's badass...
you sent in a 6800 and got back an 7800?
Kick Ass!
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Old 02-15-08, 11:46 PM   #12
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Default Re: BFG RMA Experience

BFG is very good with there RMA and sent the card back within the same week they received it.
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