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Old 04-18-08, 11:49 AM   #1
Bearclaw
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Default New Sceptre 22 Inch Widescreen Not working

It worked fine last night when I got it. Now, I just went to go on the computer it is hooked up to and it has no backlight.

I can turn the monitor off and back on and when it goes on for a few seconds it is fine. It works normal for about 2 seconds then the backlight seems to go out. It also says "Input: D Sub" which I don't know what that means. I have it hooked up to a VGA connection. How would I change the connection or what do I have to do. Like I said, i highly doubt its the monitor.. I think I pushed something or hit something and now the default connection is screwed up.

So how do I get this to work? It's pissing me off right now.
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Old 04-18-08, 12:15 PM   #2
Revs
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Default Re: New Sceptre 22 Inch Widescreen Not working

D-Sub is refering to the VGA input. Have you changed the refresh rate or anything since last night? Also, at what point does it say this msg, after the picture has gone off?

Have you not got a DVI cable you can use?
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Old 04-18-08, 12:42 PM   #3
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Default Re: New Sceptre 22 Inch Widescreen Not working

Quote:
Originally Posted by Revs
D-Sub is refering to the VGA input. Have you changed the refresh rate or anything since last night? Also, at what point does it say this msg, after the picture has gone off?

Have you not got a DVI cable you can use?
No, the refresh rate and everything has remained the same since last night. It say "Input: DSUB" right when the monitor turns on for about 2 seconds, and then that dissappears and then the backlight goes off. I can still see a very very dim dekstop.

I have a DVI but the computer it is on has integrated video and only has VGA so I am using a VGA connection.
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Old 04-18-08, 01:27 PM   #4
Revs
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Default Re: New Sceptre 22 Inch Widescreen Not working

Before the D-SUB thing pops up can you see the PC screen (desktop or whatever)?
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Old 04-18-08, 01:32 PM   #5
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Default Re: New Sceptre 22 Inch Widescreen Not working

Quote:
Originally Posted by Revs
Before the D-SUB thing pops up can you see the PC screen (desktop or whatever)?
Yes. The screen pops up with the D-SUB thing for about 2 seconds and then the message dissappears and the screen goes dark. It is still on though, just extremely dark. Like there is no backlight on it.
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Old 04-18-08, 02:22 PM   #6
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Default Re: New Sceptre 22 Inch Widescreen Not working

Anyone have any ideas? Could it be the integrated video? Do I need a better card? I mean, it worked last night and now it doesn't.
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Old 04-18-08, 02:26 PM   #7
Revs
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Default Re: New Sceptre 22 Inch Widescreen Not working

All I can suggest is you either try the monitor on another PC or try a different cable. There's something strange going on somewhere.
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Old 04-18-08, 02:27 PM   #8
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Default Re: New Sceptre 22 Inch Widescreen Not working

Quote:
Originally Posted by Revs
All I can suggest is you either try the monitor on another PC or try a different cable. There's something strange going on somewhere.
I just tried a different monitor and a different cable. The old monitor works but the new one still gives me issues with the screen blanking out after 2 seconds.

How is newegg with RMA's?
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Old 04-18-08, 03:03 PM   #9
Revs
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Default Re: New Sceptre 22 Inch Widescreen Not working

Dunno BC. In the UK here. Sound like an RMA job TBH. They should give you a credit or a replacement within a day or so of receiving it back. Whenever i've RMA'd anything they've needed a day or two to test the product to make sure it was faulty.
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Old 04-18-08, 03:03 PM   #10
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Default Re: New Sceptre 22 Inch Widescreen Not working

OK, I just tired a different PC hooked up to it and it does the exact same thing.

I guess it is the monitor. I am just puzzled on why it worked fine last night and then doesn't work now.

Quote:
Originally Posted by Revs
Whenever i've RMA'd anything they've needed a day or two to test the product to make sure it was faulty.
Ya, I just want to make sure it is faulty before I send it away.
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Old 04-18-08, 03:05 PM   #11
Revs
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Default Re: New Sceptre 22 Inch Widescreen Not working

One of them things I guess. At least it's gone while under warranty.
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Old 04-18-08, 03:09 PM   #12
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Default Re: New Sceptre 22 Inch Widescreen Not working

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Originally Posted by Revs
One of them things I guess. At least it's gone while under warranty.
Damn. I guess so.

I am so pissed off right now. **** Sceptre.
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