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Old 03-27-09, 06:20 AM   #13
bacon12
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Default Re: UPS damaged package!

Last sale I had arrived to the buyer damaged. It was only the cpu cooler that was destroyed, and I was covered up to $100 so I was good. I use a shipping store close to the house that I do all shipping thru.

I went back to them, and one of the employees called UPS and started the claim. I just needed a reciept to show them the retail cost of the item, and I had a check within a week.
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Old 03-27-09, 06:57 AM   #14
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Default Re: UPS damaged package!

a friend of mine who does a lot of PC selling on ebay gets one or two of these every 4-6 months. However he does insure them for the full cost.

With that said, he told me UPS always denies the first claim, and he has to refile or however you go about challenging the 1st denied claim. Every time they honor the 2nd request to honor your claim.

if nothing else you should be entitled to the $100 amount.

Good luck
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Old 03-27-09, 12:05 PM   #15
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Default Re: UPS damaged package!

IMO shipping carriers should have a duty of care responsibility and you shouldn't have to insure sh*t against their screw-ups. Sure it'll make shipping cost a little more in the end but that will encourage them to re-think the way they design their package routing centers.
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Old 03-27-09, 02:10 PM   #16
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Default Re: UPS damaged package!

Why would ANYONE mail out a computer WITHOUT insurance???? That to me just sounds retarded. Any pics of what the box looks like or what packing material was used???
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Old 03-27-09, 05:39 PM   #17
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Default Re: UPS damaged package!

Quote:
Originally Posted by autobot View Post
Why would ANYONE mail out a computer WITHOUT insurance???? That to me just sounds retarded. Any pics of what the box looks like or what packing material was used???
shut up
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Old 03-27-09, 05:40 PM   #18
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i will let you know on Monday
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Old 03-27-09, 07:54 PM   #19
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Default Re: UPS damaged package!

Quote:
Originally Posted by AlphaWolf_HK View Post
IMO shipping carriers should have a duty of care responsibility and you shouldn't have to insure sh*t against their screw-ups. Sure it'll make shipping cost a little more in the end but that will encourage them to re-think the way they design their package routing centers.
Having to pay extra for insurance keeps you honest though. If they included full insurance I'd just start declaring my packages for twice of what they are worth and hope they damage them.
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Old 03-27-09, 10:06 PM   #20
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Default Re: UPS damaged package!

damn they really messed that pc up. what method did you use to package it if you don't mind me asking?
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Old 03-27-09, 10:22 PM   #21
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Default Re: UPS damaged package!

aahhh big box surrounded by Poly Foam inside.. it's been bubble wrapped and filled with peanuts two separated boxes inside one single big box
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Old 03-27-09, 10:38 PM   #22
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Default Re: UPS damaged package!

the list

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the case LExa Black

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Old 03-27-09, 10:57 PM   #23
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Default Re: UPS damaged package!

i shipped a PC once, i took the peanuts put them in anti-static bags, and actually filled the case inside with those bags. So nothing inside could move.
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Old 03-28-09, 03:25 AM   #24
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Default Re: UPS damaged package!

I always ship with USP and never had any problems but I always insure it just in case.But when I had a package solen off my porch .I got it from newegg ,but I called UPS and I had another one in ten days.UPS did'nt even want a Police report.
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