Shocked at ATIR9700 support

PreservedSwine · 08-24-02, 03:13 PM

Guy's I've been a hardware fanatic since the early 1990's, and I've never seen anything like what I just saw at teh Rage3D boards.

I kid you not, there is an ATI emplyee browsing the R9700 forum, asking if he can help anyone. He's answering direct questions, and trying to solve anyones issues that might come up on a case by case basis. He was one of the designers of the R9700. Now that's what I call customer support!

Ever seen that happen before?

netape · 08-24-02, 03:40 PM

He knows that there are so many problems that he's going to get pre-ready for them

j.k

netviper13 · 08-24-02, 04:14 PM

We sort of have something like that here. Nvidia actually coordinated with nV News about the Linux forum.

I think it is very wise of companies to browse the foums of fansites, because it helps them know what needs to be fixed.

Megatron · 08-24-02, 06:38 PM

Theres actually a few ATI guys floating around the Rage 3D forums. Its awesome to see them there.

-=DVS=- · 08-24-02, 07:37 PM

Quote:

Originally posted by PreservedSwine
Guy's I've been a hardware fanatic since the early 1990's, and I've never seen anything like what I just saw at teh Rage3D boards.

I kid you not, there is an ATI emplyee browsing the R9700 forum, asking if he can help anyone. He's answering direct questions, and trying to solve anyones issues that might come up on a case by case basis. He was one of the designers of the R9700. Now that's what I call customer support!

Ever seen that happen before?

OLD news from the day original Radeon was released ATI emplyee was helping people i know i have Radeon 64mb and Radeon 8500

its pretty cool , he knows alot of stuff to talk about

travbrad · 08-25-02, 10:59 AM

Yep the people on rage3d are pretty cool. Dont just start flame wars all day long. And the ATI employees on the boards are always EXTREMELY helpful with any problems that pop up now and then.

MuFu · 08-25-02, 12:02 PM

I wouldn't say that there aren't flame wars on Rage3D, lol, but they aren't that common. I think it's to do with the fact that everybody has had to stick together through the hardship of the past few years.

The the ATi post regarding the Catalyst release was cool, and the Remote Wonder post was especially neat - had a really nice "LOOK WHAT WE DID FOR YA!" kind of feel about it.

MuFu.

Nv40 · 08-27-02, 12:45 AM

Quote:

Originally posted by PreservedSwine

. Now that's what I call customer support!

Ever seen that happen before?

THe True is ,that is alot moooooooore better
"less need for great customer support" with Rock solid quality
harware ,than an amazing customer support with problematic harware...

WHen you buy something that works flawlessly out of the box
no customer support is needed

Thats what i call a great customer support , a one that is not
needed

-=DVS=- · 08-27-02, 03:14 AM

Quote:

Originally posted by Nv40

THe True is ,that is alot moooooooore better
"less need for great customer support" with Rock solid quality
harware ,than an amazing customer support with problematic harware...

WHen you buy something that works flawlessly out of the box
no customer support is needed

Thats what i call a great customer support , a one that is not
needed

LOL Please don't bring this again Nvidias driver are perfect and ati's suck ect ect .....

Offcourse Nvidia made them good how long did it pass from Original GF3 till today GF4

releaseing same product again and again you don't need to be a genius to use same drivers and hammer problems out

GF3 had problems at release date Radeon had problems stil have one or two , but hey everyone learns from its mistakes look at Radeon 9700 almoust perfect start

we gonna wait and see how NV30 will do

Nv40 · 08-27-02, 03:12 PM

Quote:

Originally posted by DVS

LOL Please don't bring this again Nvidias driver are perfect and ati's suck ect ect .....

Offcourse Nvidia made them good how long did it pass from Original GF3 till today GF4

releaseing same product again and again you don't need to be a genius to use same drivers and hammer problems out

GF3 had problems at release date Radeon had problems stil have one or two , but hey everyone learns from its mistakes look at Radeon 9700 almoust perfect start we gonna wait and see how NV30 will do

excuse me but i disagree with you!
i have never told that Nvidia drivers are perfect ,however
they are very close

at least from my experience since Tnt2 ,i have never had a Need
For customer support or a need for new Drivers ..period.
for little tweaks,any free utilities like Rivaturner,Powerstrip
will do the Job . So take a look a RAge3dforums because they have
a HUGE list of games with problems and instability issues with some
boards with the Radeon9700 and it looks no so diferent that
when the times of RAdeon2 launch ..

never got any big problem or stability issues with my TNT2/Geforce2/Geforce3/and finally Geforce4 ,
None problems with drivers ,none need for customer support at least
for me.,still i have my old Geforce2Gts in my secong pc a NONE problems with games or aplications and NONE stabilitie issues..
Drivers install very easily ,no need here to hunt for leaked Drivers
to fix issues with some games ,maybe im just the only one Guy with Luck here ,but thats the Truth,and you will be very disapointed
if you think Nvidia Nv30 drivers will be less quality than what we have today,and that what i call a Kick ass customer support ,
a one that is not needed ,because the product works FLawlessly
out of the Box...

-=DVS=- · 08-27-02, 05:16 PM

Quote:

Originally posted by Nv40

excuse me but i disagree with you!
i have never told that Nvidia drivers are perfect ,however
they are very close
at least from my experience since Tnt2 ,i have never had a Need
For customer support or a need for new Drivers ..period.
for little tweaks,any free utilities like Rivaturner,Powerstrip
will do the Job . So take a look a RAge3dforums because they have
a HUGE list of games with problems and instability issues with some
boards with the Radeon9700 and it looks no so diferent that
when the times of RAdeon2 launch ..

never got any big problem or stability issues with my TNT2/Geforce2/Geforce3/and finally Geforce4 ,
None problems with drivers ,none need for customer support at least
for me.,still i have my old Geforce2Gts in my secong pc a NONE problems with games or aplications and NONE stabilitie issues..
Drivers install very easily ,no need here to hunt for leaked Drivers
to fix issues with some games ,maybe im just the only one Guy with Luck here ,but thats the Truth,and you will be very disapointed
if you think Nvidia Nv30 drivers will be less quality than what we have today,and that what i call a Kick ass customer support ,
a one that is not needed ,because the product works FLawlessly
out of the Box...

card is not released yet and they have problems already

lol

none of the reviews had any problems

and don't compare TnT 2 you prolly don't remeber tnt 1 lol what a joke it was Voodoo was way supperior , but yes ATI was no competition back then and if some have problems does not mean that others have also , alot of Ati fans say they have zero problems with they card just like you lol

and in the past Nvidia cards had alot of problems also everyone does

, geez give some credit to ATI they sarted to make good cards later then Nvidia and 3dfx

08-27-02, 08:16 PM

Voodoo wasn't "way superior" to TNT1. TNT1 was probably a better card than Voodoo Banshee first of all.

Voodoo2 advantanges: faster
Glide support

TNT advantages: no need for 2d card
supports resolutions higher than 800X600
supports 32bit color(at least i think it did)

yes, there are lots of people who played games at 1024 or higher with their TNTs, and didn't care that they weren't getting a high framerate.

08-24-02, 03:13 PM	#1
PreservedSwine I'm always hungry Join Date: Aug 2002 Posts: 548	Shocked at ATIR9700 support Guy's I've been a hardware fanatic since the early 1990's, and I've never seen anything like what I just saw at teh Rage3D boards. I kid you not, there is an ATI emplyee browsing the R9700 forum, asking if he can help anyone. He's answering direct questions, and trying to solve anyones issues that might come up on a case by case basis. He was one of the designers of the R9700. Now that's what I call customer support! Ever seen that happen before?

08-24-02, 03:40 PM	#2
netape High kicking sheznit Join Date: Jul 2002 Location: Ninja Academy, NA Posts: 121	He knows that there are so many problems that he's going to get pre-ready for them j.k __________________ Lay off the noodles fat one.

08-24-02, 06:38 PM	#4
Megatron Powered by 6800GT Join Date: Jul 2002 Location: Massachusetts Posts: 239	Theres actually a few ATI guys floating around the Rage 3D forums. Its awesome to see them there. __________________ Athlon64 3200+ 1Gb PC3200 BFG 6800GT Windows XP

08-25-02, 12:02 PM	#7
MuFu should be at a lecture Join Date: Jul 2002 Location: Loughborough Uni/Aylesbury, UK Posts: 462	I wouldn't say that there aren't flame wars on Rage3D, lol, but they aren't that common. I think it's to do with the fact that everybody has had to stick together through the hardship of the past few years. The the ATi post regarding the Catalyst release was cool, and the Remote Wonder post was especially neat - had a really nice "LOOK WHAT WE DID FOR YA!" kind of feel about it. MuFu. __________________ 2500+@2310MHz (210 x 11) Innovatek H20 Abit AN7 2x256MB Kingmax "SuperCHEAP" PC3500 (2.5:3:2:6) Maxtor DM+9/8MB 120GB WD Caviar 800BB 80GB + Molex SilentDrive Radeon 9700 Pro@345/324MHz M-Audio Revo 7.1 Cooler Master ATC-710 GX2 Nebula DigiTV Samsung 172W TFT Enermax 431W Active. GOT Central?

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08-24-02, 04:14 PM	#3
netviper13 Treehugger Join Date: Jul 2002 Posts: 942	We sort of have something like that here. Nvidia actually coordinated with nV News about the Linux forum. I think it is very wise of companies to browse the foums of fansites, because it helps them know what needs to be fixed.

08-25-02, 10:59 AM	#6
travbrad Registered User Join Date: Aug 2002 Posts: 30	Yep the people on rage3d are pretty cool. Dont just start flame wars all day long. And the ATI employees on the boards are always EXTREMELY helpful with any problems that pop up now and then.

08-27-02, 08:16 PM	#12
StealthHawk Guest Posts: n/a	Voodoo wasn't "way superior" to TNT1. TNT1 was probably a better card than Voodoo Banshee first of all. Voodoo2 advantanges: faster Glide support TNT advantages: no need for 2d card supports resolutions higher than 800X600 supports 32bit color(at least i think it did) yes, there are lots of people who played games at 1024 or higher with their TNTs, and didn't care that they weren't getting a high framerate.