XP install is fubar'd What can be done?

**XDanger** · 10-25-10, 01:54 PM

A workmate has an out of warranty DELL with broken OS,The partitions all say Fat32 and there's nothing happening ,This is a while after a Viral infestation that was left to fester.

Even if she found an XP disk (which she doesn't have) would it do her any good as her key is DELL OEM? (I guess)

10-25-10, 02:02 PM

Quote:

Originally Posted by XDanger

A workmate has an out of warranty DELL with broken OS,The partitions all say Fat32 and there's nothing happening ,This is a while after a Viral infestation that was left to fester.

Even if she found an XP disk (which she doesn't have) would it do her any good as her key is DELL OEM? (I guess)

She can contact Dell with the tag # on the pc and they will send her a disc. Had to do that for my daughter's laptop.

Redeemed · 10-25-10, 02:16 PM

Quote:

Originally Posted by grey_1

She can contact Dell with the tag # on the pc and they will send her a disc. Had to do that for my daughter's laptop.

MAYBE.

Considering that she's running XP they may no longer stock them. I've ran into this more than a few times. And it's not consistent- meaning they'll have them still for some models, but not for others. And not just DELL but any OEM.

If she had an XP disc, legit copy... the OEM key should work, so long as it's the same version (if the key is for home don't buy a pro copy).

10-25-10, 02:28 PM

Quote:

Originally Posted by Redeemed

MAYBE.

Considering that she's running XP they may no longer stock them. I've ran into this more than a few times. And it's not consistent- meaning they'll have them still for some models, but not for others. And not just DELL but any OEM.

If she had an XP disc, legit copy... the OEM key should work, so long as it's the same version (if the key is for home don't buy a pro copy).

True, I didn't think about stock. Contacting them wouldn't hurt though. Much as I hate certain departments at Dell their customer service has always been good.

**XDanger** · 10-25-10, 02:36 PM

Quote:

Originally Posted by grey_1

She can contact Dell with the tag # on the pc and they will send her a disc.

I'll get her to do that ,Thanks

Although she cant make a distinction between Office and Windows at the moment...

"I have an Office disk ,Will that work? Why not? Its microsoft!"

Also she might have trouble if its the PC she imported when the dollar was down against the pound all those years ago...

Redeemed · 10-25-10, 02:41 PM

Quote:

Originally Posted by XDanger

I'll get her to do that ,Thanks

Although she cant make a distinction between Office and Windows at the moment...

"I have an Office disk ,Will that work? Why not? Its microsoft!"

Also she might have trouble if its the PC she imported when the dollar was down against the pound all those years ago...

And this, ladies and gentlemen, is the general public.

Drolfrawd · 10-25-10, 03:00 PM

Thats about the size of it.....

Burn!

**Starscream** · 10-26-10, 09:59 AM

Quote:

Originally Posted by XDanger

Even if she found an XP disk (which she doesn't have) would it do her any good as her key is DELL OEM? (I guess)

There was a discussion about this kind of stuff a while back.

Here's the thread:
http://www.nvnews.net/vbulletin/showthread.php?t=138882

Basically if it says XP Home on the side an XP Home OEM disk will work, Dell branded or not. Obviously if it's Pro you need a Pro OEM disk. Retail disks will not work with an OEM key. In that thread I showed everyone how to tell if their disk was OEM or retail.

**XDanger** · 10-26-10, 03:10 PM

Will DELL supply her with a disk if the PC is out of warranty? Its 3 years old.

**Starscream** · 10-26-10, 03:26 PM

Quote:

Originally Posted by XDanger

Will DELL supply her with a disk if the PC is out of warranty? Its 3 years old.

Assuming they still have them they should be able to sell her one. If it's so far out of warranty I doubt it would be free. Disks like that from most companies aren't expensive when you have to buy them.

**XDanger** · 10-26-10, 03:28 PM

Quote:

Originally Posted by Starscream

Assuming they still have them they should be able to sell her one. If it's so far out of warranty I doubt it would be free. Disks like that from most companies aren't expensive when you have to buy them.

Even if the disk was free they'd make their money from the phone-call ...

t3hl33td4rg0n · 11-01-10, 11:23 AM

If you have an copy of XP home OEM, use that with her key, problem solved.

Actually, I think I have an ISO of one somewhere, and it has SP2 integrated.

10-25-10, 01:54 PM	#1
XDanger Whaaat? Join Date: Nov 2005 Posts: 5,673	XP install is fubar'd What can be done? A workmate has an out of warranty DELL with broken OS,The partitions all say Fat32 and there's nothing happening ,This is a while after a Viral infestation that was left to fester. Even if she found an XP disk (which she doesn't have) would it do her any good as her key is DELL OEM? (I guess) __________________ 2500K 4.4ghz,P8P67Pro,120gb Force3, 12gb Vengeance,HD6950,TX850v2,W7HP,LaCie Blue 22" crt COMMODORE 64 Silver Label 1Mhz/128D 4Mhz(Z80)

10-25-10, 03:00 PM	#7
Drolfrawd Registered User Join Date: Jan 2008 Posts: 2,787	Re: XP install is fubar'd What can be done? Thats about the size of it..... Burn!

10-26-10, 03:10 PM	#9
XDanger Whaaat? Join Date: Nov 2005 Posts: 5,673	Re: XP install is fubar'd What can be done? Will DELL supply her with a disk if the PC is out of warranty? Its 3 years old. __________________ 2500K 4.4ghz,P8P67Pro,120gb Force3, 12gb Vengeance,HD6950,TX850v2,W7HP,LaCie Blue 22" crt COMMODORE 64 Silver Label 1Mhz/128D 4Mhz(Z80)