How to RMA Gigabyte GFX card?

Intel17 · 11-13-10, 09:15 AM

So first my RAM dies, and now it appears that one of my GTX 470s just kicked the bucket. I'm going to RMA it, but I went on the Gigabyte site, and their RMA form appears to apply only to motherboards. Under the warranty tab, it just says "contact dealer", even though on the site Gigabyte says their cards have a 3 yr warranty.

'elp?

**Maverick123w** · 11-13-10, 09:20 AM

http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp

There you go. I just went through this with my gigabyte GTX 470. I'm telling you right now, kill the card before you send it to them. Short it out and be done with it. I tried to be the nice guy and got royally screwed by gigabyte.

Also don't expect any communication from them unless you e-mail them yourself. Some terrible customer service.

11-13-10, 09:15 AM	#1
Intel17 Is not an Intel fanboi Join Date: May 2004 Location: Burlington, VT Posts: 1,368	How to RMA Gigabyte GFX card? So first my RAM dies, and now it appears that one of my GTX 470s just kicked the bucket. I'm going to RMA it, but I went on the Gigabyte site, and their RMA form appears to apply only to motherboards. Under the warranty tab, it just says "contact dealer", even though on the site Gigabyte says their cards have a 3 yr warranty. 'elp? __________________ Intel Core i7 980X Extreme Edition @ 4.00GHz, 2.94GHz uncore\| Corsair H60 \| ASUS P6X58D-E \| Zotac GTX 580 @ 872/1744/2145\|Western Digital Caviar Black 1.5TB (Games/Steam)\| Seagate 1.5TB (media/misc.) \|Seagate 1 TB (OS/Main) \| 24 GB G.Skill RipJaws X 1.5V DDR3-1333 \| Creative X-Fi Titanium \| Sennheiser HD 202 Headset \| Dual Gigabit Realtek LAN \| Antec True Power Quattro 1200W \| Acer G235Hbmbd 23" LCD Display \| Logitech K320 Wireless Keyboard \| Logitech Performance MX Mouse

11-13-10, 09:20 AM	#2
Maverick123w Join Date: Nov 2003 Location: Cincinnati, OH Posts: 1,841	Re: How to RMA Gigabyte GFX card? http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp There you go. I just went through this with my gigabyte GTX 470. I'm telling you right now, kill the card before you send it to them. Short it out and be done with it. I tried to be the nice guy and got royally screwed by gigabyte. Also don't expect any communication from them unless you e-mail them yourself. Some terrible customer service.