No sound Quadro 600 Ubuntu 10.10 x64

Poinky · 01-12-11, 08:59 PM

I recently installed a new Quadro 600 graphics card on Ubuntu 10.10 x64. I am using the Ubuntu nvidia driver which works fine for graphics. However, the new card has killed sound. alsamixer shows 4 S/PDIF entries which I was able to un-mute but cannot change the volume using the +/- keys (see image). Nvidia-bug-report also attached. I would simply like to use the analog audio jacks ( i don't need/want/can't use sound coming out of the hdmi port as im using the port for a second monitor which doesn't have speakers or audio out) on the computer (HP Workstation XW 8600). Thanks in advance.

aplay -L

Code:

~$ aplay -L
default
pulse
    Playback/recording through the PulseAudio sound server
hdmi:CARD=NVidia,DEV=0
    HDA NVidia, NVIDIA HDMI
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=1
    HDA NVidia, NVIDIA HDMI
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=2
    HDA NVidia, NVIDIA HDMI
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=3
    HDA NVidia, NVIDIA HDMI
    HDMI Audio Output
dmix:CARD=NVidia,DEV=3
    HDA NVidia, NVIDIA HDMI
    Direct sample mixing device
dmix:CARD=NVidia,DEV=7
    HDA NVidia, NVIDIA HDMI
    Direct sample mixing device
dmix:CARD=NVidia,DEV=8
    HDA NVidia, NVIDIA HDMI
    Direct sample mixing device
dmix:CARD=NVidia,DEV=9
    HDA NVidia, NVIDIA HDMI
    Direct sample mixing device
dsnoop:CARD=NVidia,DEV=3
    HDA NVidia, NVIDIA HDMI
    Direct sample snooping device
dsnoop:CARD=NVidia,DEV=7
    HDA NVidia, NVIDIA HDMI
    Direct sample snooping device
dsnoop:CARD=NVidia,DEV=8
    HDA NVidia, NVIDIA HDMI
    Direct sample snooping device
dsnoop:CARD=NVidia,DEV=9
    HDA NVidia, NVIDIA HDMI
    Direct sample snooping device
hw:CARD=NVidia,DEV=3
    HDA NVidia, NVIDIA HDMI
    Direct hardware device without any conversions
hw:CARD=NVidia,DEV=7
    HDA NVidia, NVIDIA HDMI
    Direct hardware device without any conversions
hw:CARD=NVidia,DEV=8
    HDA NVidia, NVIDIA HDMI
    Direct hardware device without any conversions
hw:CARD=NVidia,DEV=9
    HDA NVidia, NVIDIA HDMI
    Direct hardware device without any conversions
plughw:CARD=NVidia,DEV=3
    HDA NVidia, NVIDIA HDMI
    Hardware device with all software conversions
plughw:CARD=NVidia,DEV=7
    HDA NVidia, NVIDIA HDMI
    Hardware device with all software conversions
plughw:CARD=NVidia,DEV=8
    HDA NVidia, NVIDIA HDMI
    Hardware device with all software conversions
plughw:CARD=NVidia,DEV=9
    HDA NVidia, NVIDIA HDMI
    Hardware device with all software conversions

and lspci

Code:

lspci | grep Audio
60:00.1 Audio device: nVidia Corporation Device 0bea (rev a1)

cheechr1 · 01-12-11, 09:08 PM

This happend to me as well. When I installed my GTX 480s ubuntu would no longer find my SupremeFX X-FI. the way I solved it is by making sure the onboard sound was enabled at installation of Ubuntu and added the audio-dev repository for the latest alsa drivers.

Poinky · 01-13-11, 11:28 AM

cheechr1: which packages did you install from the audio-dev repository? Also, how did you ensure that the onboard sound was enabled?

Thanks much!

cheechr1 · 01-13-11, 09:47 PM

To enable the onboard audio it must be enabled in the BIOS during a reboot. The packages from the audio-dev repository you want will be the alsa-drivers and alsa-headers for your kernel.

e.g.: linux-alsa-driver-modules-2.6.35-24 and also linux-headers-alsa-driver-2.6.35-24

What I wrote for the kernel version is for the latest stable kernel release for Ubuntu 10.10 Maverick. To find your kernel version in case your kernel is not up-to-date just look in the system monitor in System/Administration. After all of this my onboard sound worked.

If this does not work look in your kern.log in the Log File Viewer in the same menu as the System monitor. If there are error's try googling the error messages and post it here and I could probably help as well. Good Luck!

P.S. Look in the sound icon in the system tray to see if your soundcard is shown after ensuring onboard audio is enabled and alsa drivers are installed. A reboot after installing new alsa drivers is probably required.

**Stephen Warren** · 01-14-11, 10:27 AM

From your bug report:

Code:

*** /proc/asound/cards
*** ls: -r--r--r-- 1 root root 0 2011-01-12 18:32:44.043082999 -0800 /proc/asound/cards
 0 [NVidia         ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xfb000000 irq 36

The system is indeed not detecting your analog sound card. I don't believe there's anything any of the NVIDIA software can do to cause this; both your analog sound card and the audio function on NVIDIA GPUs and chipsets are controlled by drivers contained within the Linux kernel itself, and not within our graphics driver.

The most likely cause of this probably is the analog sound card getting disabled in the BIOS. However, I can't imagine how simply installing a new graphics card would have caused that; one would need to specifically go into the BIOS and disable it usually.

The best places to get support for this kind of issue are probably the Ubuntu forums, or alsa-users mailing list.

For the latest ALSA driver on Ubuntu, see:

https://wiki.ubuntu.com/Audio/Instal...aDriverModules

01-12-11, 09:08 PM	#2
cheechr1 Registered User Join Date: Nov 2010 Posts: 94	Re: No sound Quadro 600 Ubuntu 10.10 x64 This happend to me as well. When I installed my GTX 480s ubuntu would no longer find my SupremeFX X-FI. the way I solved it is by making sure the onboard sound was enabled at installation of Ubuntu and added the audio-dev repository for the latest alsa drivers.

01-13-11, 11:28 AM	#3
Poinky Registered User Join Date: Jan 2011 Posts: 2	Re: No sound Quadro 600 Ubuntu 10.10 x64 cheechr1: which packages did you install from the audio-dev repository? Also, how did you ensure that the onboard sound was enabled? Thanks much!

01-13-11, 09:47 PM	#4
cheechr1 Registered User Join Date: Nov 2010 Posts: 94	Re: No sound Quadro 600 Ubuntu 10.10 x64 To enable the onboard audio it must be enabled in the BIOS during a reboot. The packages from the audio-dev repository you want will be the alsa-drivers and alsa-headers for your kernel. e.g.: linux-alsa-driver-modules-2.6.35-24 and also linux-headers-alsa-driver-2.6.35-24 What I wrote for the kernel version is for the latest stable kernel release for Ubuntu 10.10 Maverick. To find your kernel version in case your kernel is not up-to-date just look in the system monitor in System/Administration. After all of this my onboard sound worked. If this does not work look in your kern.log in the Log File Viewer in the same menu as the System monitor. If there are error's try googling the error messages and post it here and I could probably help as well. Good Luck! P.S. Look in the sound icon in the system tray to see if your soundcard is shown after ensuring onboard audio is enabled and alsa drivers are installed. A reboot after installing new alsa drivers is probably required. Last edited by cheechr1; 01-13-11 at 09:49 PM. Reason: Add info

01-14-11, 10:27 AM	#5
Stephen Warren Moderator Join Date: Aug 2005 Posts: 1,327	Re: No sound Quadro 600 Ubuntu 10.10 x64 From your bug report: Code: * /proc/asound/cards * ls: -r--r--r-- 1 root root 0 2011-01-12 18:32:44.043082999 -0800 /proc/asound/cards 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xfb000000 irq 36 The system is indeed not detecting your analog sound card. I don't believe there's anything any of the NVIDIA software can do to cause this; both your analog sound card and the audio function on NVIDIA GPUs and chipsets are controlled by drivers contained within the Linux kernel itself, and not within our graphics driver. The most likely cause of this probably is the analog sound card getting disabled in the BIOS. However, I can't imagine how simply installing a new graphics card would have caused that; one would need to specifically go into the BIOS and disable it usually. The best places to get support for this kind of issue are probably the Ubuntu forums, or alsa-users mailing list. For the latest ALSA driver on Ubuntu, see: https://wiki.ubuntu.com/Audio/Instal...aDriverModules